Discovery Mood And Anxiety Program- San Jacinto's Online Review Report Card

DO NOT GO TO SAN JACINTO. Here is the san jacinto experience. I have been to a discovery residential in the past and i had an amazing experience, i came here expecting structure, cleanliness, and a safe environment to work on myself and recover in. The fact that this residential is under discovery’s company appalled me. This residential literally sent me into fight or flight for the first 4 days. I left after 5 days It was so horrid. It was so unstructured and we just sat around all day, it was all just downtime. The way I preoccupied myself was pacing back and forth, crying, and journaling. And the way patients treated each other and the staff was crazy. There was endless talk about drugs, profanity, cursing, and so many other insanely inappropriate topics and no one even batted an eye. I left knowing about so so so many more drugs and ways to get them just by being there, not even engaged in conversation. People touched and roughhoused with one another and people touched me a lot and didn't think anything of it which i was very surprised by. There was tons of bullying and cliques among patients and people were so judgemental, it was like highschool but with more drugs. There was a guy that was 2 months away from turning 18 hitting on a 15 year old, the same guy called a 13 year old ugly for no reason, the patients could do and act however they wanted with no consequence or redirection. They let people comment and judge the way others ate and what they were eating, and they didnt do anything to treat eating disorders at all as they stated. The meal tickets from the dietician weren't taken seriously, for example in the mornings for the specialty items they never gave those to you. It was dirty there was mildew in the bathrooms and was just filthy overall, with broken furniture as well. The kids rooms had clothes thrown all over the place, and there were tons of bugs. The whole thing was a mess and super disorganized, and the groups were so unproductive, there was 0 psychoeducation and sometimes we just watched a disney movie for all of the groups. We would just sit and discuss like a process group but they didn't teach us anything. Even some of the staff were disgusted with the way the facility was ran, patients have to give 10,000% to get anything out of this place while the program give them 2%, and most people don't have 10,000%. It's unacceptable and unhealthy. It was a miserable 5 days i spent there. The staff were extremely lax and did not monitor the patients hardly at all and let the patients run things, a lot of them just didn't seem to care at all. I was so stressed out in that environment, and all the other patients were complaining it wasn't helping them and they wanted to be taught more and have better groups. It was sad and hard to watch people get that kind of care. There was an autistic kid having a hard time with a treatment goal and the staff told them “your making it harder than it is!(frustrated)”. The place was a joke and out of control.

DO NOT GO TO SAN JACINTO. Here is the san jacinto experience. I have been to a discovery residential in the past and i had an amazing experience, i came here expecting structure, cleanliness, and a safe environment to work on myself and recover in. The fact that this residential is under discovery's company appalled me. This residential literally sent me into fight or flight for the first 4 days. I left after 5 days It was so horrid. It was so unstructured and we just sat around all day, it was all just downtime. The way I preoccupied myself was pacing back and forth, crying, and journaling. And the way patients treated each other and the staff was crazy. There was endless talk about drugs, profanity, cursing, and so many other insanely inappropriate topics and no one even batted an eye. I left knowing about so so so many more drugs and ways to get them just by being there, not even engaged in conversation. People touched and roughhoused with one another and people touched me a lot and didn't think anything of it which i was very surprised by. There was tons of bullying and cliques among patients and people were so judgemental, it was like highschool but with more drugs. There was a guy that was 2 months away from turning 18 hitting on a 15 year old, the same guy called a 13 year old ugly for no reason, the patients could do and act however they wanted with no consequence or redirection. They let people comment and judge the way others ate and what they were eating, and they didnt do anything to treat eating disorders at all as they stated. The meal tickets from the dietician weren't taken seriously, for example in the mornings for the specialty items they never gave those to you. It was dirty there was mildew in the bathrooms and was just filthy overall, with broken furniture as well. The kids rooms had clothes thrown all over the place, and there were tons of bugs. The whole thing was a mess and super disorganized, and the groups were so unproductive, there was 0 psychoeducation and sometimes we just watched a disney movie for all of the groups. We would just sit and discuss like a process group but they didn't teach us anything. Even some of the staff were disgusted with the way the facility was ran, patients have to give 10,000% to get anything out of this place while the program give them 2%, and most people don't have 10,000%. It's unacceptable and unhealthy. It was a miserable 5 days i spent there. The staff were extremely lax and did not monitor the patients hardly at all and let the patients run things, a lot of them just didn't seem to care at all. I was so stressed out in that environment, and all the other patients were complaining it wasn't helping them and they wanted to be taught more and have better groups. It was sad and hard to watch people get that kind of care. There was an autistic kid having a hard time with a treatment goal and the staff told them "your making it harder than it is!(frustrated)". The place was a joke and out of control. please do not come here.

If you want to be treated fairly, do not work here under the manager Sylvia. She does not know how to communicate with staff and will turn on you if her husband sees you in the parking lot and has suspicious behavior. This happened to me and the manager (Sylvia) kept accusing me of thinking that her husband wanted me, even after being cornered by her several times and me telling her that it was not true.

i would not even give this place one star. i was here october of 2021, referred by llbmc. i was told i would be here for 30-45 days. there was a time i ended up getting sent out on a 5150 hold, then got brought back. on halloween night, me and 3 other peers decided to attempt an AWOL. we got caught and the staff member drove us back. one of the peers had a "mental breakdown" which "triggered" everyone else because the police showed up and everyone was expressing their feelings about past trauma with police and NOBODY did anything about it.

I am absolutely in shock of the negative reviews that have been posted. This is by far not even close what we have experienced. Our child was sent there and it took some time for him to adjust. He wanted to leave, said all sorts of stuff that was painful, but we as a family rode it out, listened and put our trust in the staff, that has been VERY HELPFUL! We appreciated their patience, and meeting our son where he was at, helped identify his feelings which is a huge struggle. Our fear was no one would understand, dual diagnosis, on the spectrum, the list goes on. What I appreciate is that we had family group, and the kids there had group as well as 1.1.. The team showed him life skills, structure, and gave us an exit plan that we can use at home, which we still use to this day and happy to say that our boy is coming up on 2 years of sobriety, going to college and working! Thank you and much appreciation to this amazing team that has given us hope especially to our boy :) Much Gratitude, Cheryl

As an interventionist I’ve had nothing but great outcomes with the adolescents that have gone through here for treatment. I’ve witnessed complete change in behavior, better attendance in school, relapse prevention tools….. 3 kids (now adults) that I’ve heard from recently that are doing outstanding! I love that the families, patients and therapists work together on an aftercare plan that includes a behavior contract. I love that every patient is sent home with a plan that includes intensive outpatient and therapy. Every time my staff and I drop off an adolescent we love how comforting and welcoming the staff at Discovery are. Big shout out to am awesome program!!

Friendly staff. Yet they just want your money. They could care less about you unless your a paycheck in there pocket

The staff there was amazing and the food was spectacular.

We had very high hopes for my daughter when we brought her here. Staff seemed nice and caring and said all the right things. We were hopeful for this experience to bring healing and help my daughter to gain the coping skills she struggles with. Unfortunately, my daughter was there only 4 days before she was violently attacked by a housemate. She defended herself out of necessity. First fight she’d ever been in. Gratefully, because of the squabble she was asked to leave. Otherwise, I may never have known what an unhealthy/toxic place my daughter was in. My daughter couldn’t sleep because teens were crying and screaming all night. Paramedics had to come regularly. Kids were left unattended. My daughter said she was alone with a boy for about an hour and nobody knew. Foul language from staff was the norm. My daughters counselor, Babita, apparently was offended when I gently asked what her credentials were. This is an individual who will have access to my child’s brain and well-being, of course I would like to know what her credentials are. In my daughter’s first session with her she said: “Your mom is so much, she wanted to know about my education and credentials, she needs to lay off me”. I was disheartened to hear that she said this to my child. The same “counselor” (I still don’t know what her credentials are, nobody would tell me,”Babita, constantly had screaming matches with the teenagers. Including cuss words (even the F word) and verbal degrading attacks. On top of everything they confiscated her retainer. Why, I don’t know. And then didn’t send it home with her. PLEASE find another place to take your child. The things my daughter saw and heard were detrimental to her and in no way constructive or healing. She is still recovering from that experience. She slept for almost 2 days straight when she got home. She was pale and jumpy. She still has nightmares. The staff is burned out and inexperienced. God was looking out for her when that fight happened and she came home. I can’t imagine how she would be if she had to stay there 30 days. If you are reading this review, it is because you are struggling with a teen that is going through hard times. Trust me parents, this is not the place that will help you. Please find somewhere else for your child. My prayers are will all of you. I know how hard this time is. Sending hugs to your parent hearts.

Please don’t send your kids here. I was sent here April 2021 and felt so horrible there constantly, and the staff were no help. The only good part about it was some of the other patients I met there. Deidre and Brandon were the only good staff members there. The therapists weren’t there on weekends and it doesn’t make sense…Emotions and crisis’ don’t stop on the weekend. I didn’t even meet my therapist for days after going there, and I had to continuously ask.