Best Physical Therapy's Online Review Report Card
Best Physical Therapy
4.7
Average Star Rating
108
Total Reviews
8
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
BEST Physical Therapy received 89.8% positive feedback, with patients praising the professionalism, knowledgeable and caring staff, and personalized treatment plans. However, 10.2% of the feedback was negative, primarily citing poor communication, scheduling issues, and lack of customer service. Overall, BEST Physical Therapy is valued for its expert care but could improve administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Best Physical Therapy's Reviews
Kim is a highly skilled physical therapist who significantly contributed to my rapid recovery from a persistent shoulder issue. My experience with her was exceptional, and I confidently endorse her expertise to anyone seeking physical therapy. She possesses a unique blend of professionalism, knowledge, and personability that creates a comfortable, supportive, and goal-oriented environment. Her extensive knowledge of evidence-based physical therapy techniques and modalities is impressive, and she skillfully tailored her approach to address my specific needs and concerns. What struck me most about Kim was her remarkable ability to identify the underlying causes of my shoulder issue and develop an effective treatment plan. Her hands-on approach, combined with her expertise in manual therapy and exercise prescription, helped alleviate my symptoms, improve my range of motion, and strengthen my shoulder muscles. Throughout our sessions, Kim consistently demonstrated a genuine interest in my progress, providing personalized attention, and adjusting her treatment plan as needed. Her clear explanations, demonstrations, and feedback empowered me to take an active role in my recovery, and her encouragement helped me stay motivated throughout the process. I am deeply grateful for the opportunity to work with Kim and highly recommend her to anyone seeking a knowledgeable, compassionate, and effective physical therapist. Her exceptional skills, coupled with her warm and engaging personality, make her an outstanding professional in her field. S. Degu
I just wanna say that Best Physical Therapy Almaden branch have the best staff, from the front desk to all the therapist and assistants they are very nice respectful and friendly, very accommodating, they all Rocks!
I’ve been seeing Kim at Best Physical Therapy for almost 2 years, and she has been extremely helpful with providing healing body work and exercises to help with my ailments. Kim is extremely knowledgeable regarding the human anatomy. Every time I finish a session with Kim, there is a noticeable difference in my body and mind as she takes the time to listen and provide guidance. Kim has so much compassion for her patients. Thank you so much Kim! The staff at Best Physical Therapy are always friendly and helpful.
They’re absolutely the best! I’m so grateful for their help. The entire team was so welcoming and attentive, starting with Angie at the front desk. My therapists, Kim and Paul, were incredibly professional and caring, they took the time to explain every step of my treatment plan and provided me with the tools and exercises I needed to recover from my injury. I made incredible progress and felt supported every step of the way. I can’t thank them enough for all their help. I highly recommend this location for whoever needs physical therapy!
Simply stated they are the BEST. Thank you Best (Almaden) for setting the highest standards of physical rehabilitation, education and care for your clients. This review is long overdue, however, because I’ve waited 18 months to submit this review, I think I can give a thorough evaluation of the Almaden Best Physical Therapy office and their services, which explains why I highly recommend them to other patients . It all begins with Angie at the front desk, she is friendly, helpful and welcoming. She consistently is on top of scheduling patients appointments and dealing with insurance issues. All the physical therapists at this office are extremely knowledgeable and helpful and form a cohesive team that maintains quality control and integrity. The physical therapy aides are friendly, encouraging and engaging with patients. My treatment has been for pinched nerves, in the neck, and back and total hip replacement surgery. I am extremely appreciative to my physical therapist (Kim). Your expertise, support, guidance, and encouragement have made all the difference in my recovery and regaining my physical mobility and strength.
Kim is the absolute B.E.S.T. I have truly benefited working with Kim at the Almaden facility. She, along with the other providers (Adan, Nadiem) are awesome. They know their stuff and I am amazed at how they continue to find new ways to help me with my post ACL surgery rehab. Highly recommend this facility
I highly recommend this location on Almaden Expressway. My therapist Kim is one of the best I've experienced on patient care! She always helps me when I come in with pain by her therapy she provides and teaching me throughly how to do exercises and workouts at home. She is super professional and detailed when it comes to our benefit in patient healing and care. The office over all is very welcoming and are pretty good on trying to accommodate in making appointments I highly recommend Kim as a therapist and this location !
I had a great experience at BEST Physical Therapy! The office staff was warm and welcoming and very professional. Adan and Christian did a great job identifying a back issue and suggested helpful exercises for recovery
BEST PT in Almaden Valley is great. Angie at the front desk is always so helpful and nice :) and Adan is the best! Great little physio center! I’ve been going there for a few years now and they’re great.
Extremely disappointing. I've been a repeat client at Best for several years. Owner Kathy was *fabulous*. New owner? Let's see...she was late for our initial appointment. Her clothing was sloppy. Should have been neat & tidy, like everyone else that works there. Her hair? Uncombed. The questions she asked were all on the prescription form I'd dropped off the week before. I asked several times if she'd read it. Oh yes, she said. Then WHY are you asking me questions that would be answered if you'd read the prescription?? Very frustrating. I did 8 visits over a 4-week period. Did not help One. Little. Bit. I won't be going back.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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