Beyond The Spa's Online Review Report Card
4.6
Average Star Rating
130
Total Reviews
24
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Beyond The Spa received 88.2% positive feedback, with patients praising the spa's professionalism, expertise, and welcoming atmosphere. However, 11.8% of the feedback was negative, primarily citing poor customer service and scheduling issues. Overall, the spa is celebrated for its effective treatments but needs better appointment management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Beyond The Spa's Reviews
Darlene is very knowledgeable on your skin, and helping you feel and look better. She is a kick! She also educates and test you as she is performing the service.
My first experience with Darlene was great! Please note, it's not your typical facial. She's passionate about her craft and is generous with her knowledge of face muscles and their role in keeping you looking your best. Don't hesitate. You won't regret it.
I’m beyond thrilled with my Ultra Lifting treatment at Beyond the Spa! My face has visibly transformed—I look younger than my age, and I feel amazing. Darlene truly went above and beyond with her care and expertise. She explained everything so clearly, made me feel completely comfortable, and the results speak for themselves. I can’t wait to go back—highly recommend her to anyone wanting real results and a touch of magic!
I'm beyond thrilled with my Ultra Lifting treatment at Beyond the Spa! My face has visibly transformed--I look younger than my age, and I feel amazing. Darlene truly went above and beyond with her care and expertise. She explained everything so clearly, made me feel completely comfortable, and the results speak for themselves. I can't wait to go back--highly recommend her to anyone wanting real results and a touch of magic!
Darlene is amazing. She is knowledgeable, enthusiastic and most of all, she really cares about her clients. She focused on some lack of facial symmetry and made a difference. I would recommend her to everyone.
Thank you for your reply Darlene. Your response is, once again, dishonest. You NEVER discussed the treatment depths, energy levels, and adjustments made based on each person's unique facial structure, or the use of macro-focused ultrasound and radiofrequency. You very clearly told me in text that you could not answer those questions and needed verification with your boss. You did however spend A LOT of time on explaining the use of a special massage technique that takes away the need for numbing and causes less pain - and upselling me to a bigger treatment plan which would require that I come in every week for 4-6 weeks which is consistent with other reviews on here. You've never seen my skin in person for an assessment - and somehow still pushed such a extensive treatment. That's why I asked those follow up questions in my text message to begin with. To confirm the things that were not addressed. This is in plain text for anyone that is interested to see. While I did expect a response, if I wasn't already concerned with your business ethics, I am now thoroughly concerned with the lack of accountability.
It was my first time at Beyond the Spa. Visiting Beyond Spa was a truly refreshing and new experience! Darlene is absolutely amazing at what she does--highly knowledgeable, attentive, and thorough in explaining each step of the facial process. I felt completely at ease and well cared for throughout the treatment. I'm so grateful to have had the opportunity to experience her work. The spa itself is easy to find and has a welcoming, clean atmosphere. Thank you, Darlene, for such a wonderful treatment! I'll definitely be back.
Immediately upon arriving, the atmosphere was cheerful and welcoming. I came in with breakouts all over my face as well as some scarring on my cheeks from previous breakouts. Audrey treated me with the Acne Away facial, and I am already so excited to come back for my next appointment! As we chatted, Audrey was so thorough with each step so as to not overlook any of my problem areas, and since it was my first facial here, she talked through what she was performing. I walked out with glowing skin, my breakouts calmed down, and my acne scars faded down. Thanks so much Audrey!
Immediately upon arriving, the atmosphere was cheerful and welcoming. I came in with breakouts all over my face as well as some scarring on my cheeks from previous breakouts. Audrey treated me with the Acne Away facial, and I am already so excited to come back for my next appointment! As we chatted, Audrey was so thorough with each step so as to not overlook any of my problem areas, and since it was my first facial here, she talked through what she was performing. She also gave me some advice moving forward for tips I could encorporate into my daily routine that could reduce the likelihood of getting new breakouts. Thanks so much Audrey!
I had the most amazing facial experience and couldn't wait to share it. From the first time I spoke with Darlene when I was scheduling my appointment, she immediately put me at ease and walked me through the entire process on what to expect. I've had many different forms of facials and this was my first time doing the hifu ultherapy service which was what brought me to Beyond The Spa. Immediately after my first session, I already saw results! I am looking forward to completing my next 2 sessions! Darlene was incredibly professional and attentive. You can tell she has a passion for what she does after speaking with her. I look forward to coming back to complete my hifu ultherapy services!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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