East Hills Vision Care's Online Review Report Card

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Don't walk into this place without an appointment, even if it's just to see what kind of glasses they have. Because they won't let you watch. They will tell you that you need an appointment to look at the sample lenses they have. 😆

I used them for years, but the ownership has changed and I assume the owner just does not want to pay for talented help. It looks like many of the people are just not very good make dumb mistakes. Lately, EVERY time I order something, a mistake has been made. After three times of stupid mistakes I am just not going to go there any more.Don't waste your time or money here. Go ANYWHERE else.

I have been wearing glasses and contacts for over 20 years. I love how helpful and friendly the staff is. They are very thorough and explain everything about my insurance. They also have a great selection of glasses. At first, I was overwhelmed by how many glasses they had to choose from but the staff truly values each patient and they made the frame selection process so smooth. Dr. Hom is also great! She goes the extra mile to address any concerns I have. This place is beyond friendly and professional. Highly recommend!

The folks at East Hills Vision Care really made me feel valued as a patient. From the receptionists to Dr. Trinh, everyone was so polite and welcoming. I purchased my contact lenses and eye glasses from East Hills after Danny patiently explained all of my options. I am very grateful for being referred to East Hills Vision Care, and I gladly would refer them to anyone who is in need of optical services. Friendly, helpful, and honest folks :)

I took my parents get there eye exam. I am glad I brought them here the staff was friendly and the optometrist. They were able to answer my parents questions and concerns. The staff spoke to them in Spanish is a plus my parents were pleased with the service provided at this place. I definitely recommend to family and friends.

Dr Jung and her staffs are excellent.

Chris was really accommodating with my contact lenses during this pandemic even though my prescription had expired. And he also hooked up my sister with her lenses and mailed them to her in Hollister. Thank you EHVC!

I have been a patient at East Hills Vision center for over 10 years. The staff is very patient and provide excellent customer service. The Doctors are all exceptional and care about my vision health. The assortment of designer frames is second to none and provide options in any price range. I would seriously have to be paid to leave this office, they are that wonderful.

Was a long time customer for 18 years. But the last 3 times. They messed up my glasses so bad all 3 times I just had to change optometrists. So sad because this place was so great but has lost care for customer satisfaction. This last time my glasses were great when I tried them on for the first time in the store. Then when they came back to try them on with the prescription they were over sized. They attempted to fix them and no luck. I asked for a refund or different pair. They claimed is was not possible because they already changed my insurance. So I'm left with $750 paperwaits.

I’ve been a customer now for two years. What I like most about East Hills is the warm touch You get the minute you walk through the door. The staff is nice and cordial. The check in process is fast, and the doctors are really good. I recommend this practice to anyone looking for a new eye doctor.

The people here are outstanding, Warm, friendly, and very professional. I have been going here for a number of years now (not saying how many) and have always been treated great. They take great care and concern with your vision needs.

I have been going to East Hills Vision Center for quite some time. Dr. Ngo is AWESOME! He listens, cares and is dedicated to helping his patient's maintain a healthy "vision" lifestyle. He has a great sense of humor and makes you feel comfortable. The office staff is also AWESOME, from check in to picking up your glasses they are attentive and knowledgeable of their customers needs. I have a great appreciation for their dedication of following the CDC guidelines during this crazy new way of pandemic life. During my visit I saw the staff sanitize, wipe down after each customer & maintain the appropriate social distancing. Dr. Ngo & Staff thank you for the continued support & great vision care!

I went to East Hills Vision for the first time this year and my appointment was the best experience I ever had in a vision center. The Dr. was pleasant and informative about all my questions on what is the best care for my 50 year old eyes. :) The staff was very nice, patient and polite. You will love it there!!

I have gone to East Hills Vision care for probably 5 years now. I have always had good experience with everyone. My exam findings are discussed with me during the appointment. I don't live in the San Jose area, but I am willing to make that drive with extra mile because I trust Eat Hills Vision Care.

I have gone to this eye clinic for years. No matter how far I’ve lived from San Jose. The professional and friendly staff make me feel welcomed.

I have been a regular at East Hills Vision Care since the 1990's. My wife and both kids (20 and 19 now) have been seen by Dr. Jung and the good staff there and they have actually seen my kids grow up. They have always been very professional and accommodating.

We first visited East Hills Vision Care because one daughter needed glasses. We truly enjoyed the great level of customer service and options available for eyewear! Out whole family has switched to having all our eye care needs taken care of at East Hills Vision Care.

THE BEST SERVICES, THANK YOU JOHANA

Everyone is really nice. It's been my "go to" Optometrist since 2001..