Guadalupe Dental Care's Online Review Report Card
Guadalupe Dental Care
4.3
Average Star Rating
124
Total Reviews
13
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Guadalupe Dental Center received 83.9% positive feedback, with patients praising the professional and friendly staff, detailed explanations, and comfortable environment. However, 16.1% of the feedback was negative, primarily citing billing issues, upselling tactics, and insurance miscommunications. Overall, the practice is appreciated for its personalized care but needs better transparency in pricing and insurance handling.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Guadalupe Dental Care's Reviews
Wow! Called to schedule an appointment and all the receptionist did was yell at me about codes. Only request for cleaning not seen yet she kept yelling at me about codes. Avoid dealing with her she’s scary. Never in my life encountered it. It was so awkward.
Great dental spot. Dr. Nguyen and Yolanda did a great job on my implants. Very professional. Highly recommend.
I’ve been follow Dr Tu So many years And she never disappoint me. Also, my whole family see her and we all so happy With her She is the best
I’m glad I picked a good one for my dentist here. From the first time I choose dental, I have been a patient here since last year and Dr. Nguyen and her entire team, including the front desk, are always so welcoming and professional. They’re genuinely nice, honest about treatment options, and go out of their way to accommodate my insurance plan to keep things affordable without cutting corners. They make sure I get exactly what I need for my dental health—highly recommend!”
I have been going to my dentist for years and this is a great office. They really take good care of you and the staff is very friendly. Thank you for all your help.
Careful and detailed but very efficient!
Excellent service. Yolanda the receptionist did a great job, and all the staff were very pleasant and patient. I've found my favorite dentist.
Martha is superb with good people skills..compassionate. happy with my new dentist. The front office quite knowledgeable. Dr. Nguyen so careful of what she does..very good..office clean and no smells.
Due to dental insurance changes I picked this dentist. On my first visit their computers for X-rays was giving them problems. Then the dentist asked the reason for my visit, and I told them it was time for my teeth cleaning. She examine my teeth and recommend I have a deep cleaning to prevent bone loss. No cleaning done. The receptionist would check how much my new insurance would cover for the deep cleaning. When I was contacted again 3 weeks later, I was told my insurance would only cover half of the deep cleaning. I asked the out of pocket cost and was told there would be two separate charges for the right side and left side. I decline this cost and decided to look for another dentist. My husband had a previous deep cleaning by our other dentist, and never heard of this separate type of charge. I'm retired and got my new Kaiser insurance through senior medicare. Unfortunately you are required to see only dentists under the network, and it seems these dentist don't offer seniors the best care. I feel helpless and at the mercy of unscrupulous dental offices. My alternative is to keep cleaning my teeth myself hoping I don't encounter any tooth problems. Sad this is what seniors have to experience in their so call golden years.
Very professional staff one of the best Dental clinics in San Jose.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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