Ilene Newman's Online Review Report Card

I saw Dr. Ilene Newman at the San Jose Medical Group at N. Jackson Ave in San Jose. I had questions about birth control and she told me my best option was Mirena IUD. She told me no patient of hers had any complications and that insertion was easy and painless.I was not offered a local numbing agent or any serious pain meds. I think they may have given me some motrin which does nothing when the pain is really bad.The insertion was some of the worst pain I've had in my life and I've been through multiple back surgeries. I kept telling her it hurt, but she kept going. I told her I couldn't do it and she said she was going to keep going and to just hang on. That was so traumatizing. Talk about consent. she finished and I felt like I was going to vomit and I was shaking. It was so bad, a friend had to pick me up at the clinic because I couldn't drive. The pain was so bad I couldn't work the next day or day after. I started sweating nonstop and the pain was unbearable even after a day. I went to the SJ Med Group clinic on Lincoln to get it removed where they informed me that the insertion had caused an infection.I called her and told her what happened. She said that it was surprising, but that a teenager had passed out from the pain just a week before my visit... so she lied about it being no problem. A friend of mine said it's regular practice to use heavy duty pain killers and/or a local numbing agent during this procedure. I was given neither.You'd think you trust a doc, especially a female obgyn, but she traumatized me to the point where I rarely go to a doctor. This was 6 or 7 years ago and I still vividly remember it.

I was impressed with her bedside manner. She listened to my concerns and addressed them thoroughly. Highly recommend!

Excelentte service. She explain everything perfect.

I met doctor for the first time. She was very professional and knowledgeable. She took the time to throughly go over my entire medical records even getting my prior bone density scan and my latest mammogram. Even though I'am 66years she did a throughly pelvic exam and Pap smear. I highly recommend her she was also easy to talk to and comfortable to ask any questions. Also her nurse was very nice and efficient. Thanks for a great experience.

I appreciated the time she took to answer all my questions and help me figure out how to address some health issues I was having. I never felt rushed, and appreciated the time she took to work through my health concerns and issues.The office staff at the front lobby where you sign in, could be more polite and friendly. The office staff at the back office near the exam rooms were wonderful.