Metropolis Dermatology San Jose's Online Review Report Card
Metropolis Dermatology San Jose
4.7
Average Star Rating
65
Total Reviews
29
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Metropolis Dermatology received 92.2% positive feedback, with patients praising the friendly staff, knowledgeable providers, and professionalism. However, 7.8% of the feedback was negative, primarily citing rushed consultations and poor communication. Overall, the practice offers excellent care but needs better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Metropolis Dermatology San Jose's Reviews
Absolutely stunning staff and doctors! I came in to get a consultation and have now found my dermatology team. Vera is phenomenal and so well informed about the skin. I felt so at ease with her. If you’re considering a place for dermatology needs I definitely recommend checking Metropolis out.
Very satisfied with Metropolis Dermatology! All the staff are extremely professional and prompt with prescriptions. I have been happy with NP Vera Lee and the level of detailed care she provides!
I don’t recommend going here - I saw Lee who wasn’t able to address some basic inquiries I had - is my skin oily or dry? Do I have clogged pores or over exfoliated skin? Even though I met her in person…a quick inspection by a good dermatologist is all it should take to provide insight towards these…
Dr Vera Lee and all the medical assistants and staffs were very kind and professional.
Vera Lee is great doctor, addresses all issues.she is so kind.
Wonderful experience, I cannot thank enough Dr. James Wang and his awesome staff for their incredible work. Very helpful, and considerate of all my concerns. They thoroughly explain the procedure and even provided same day treatment. I recommend this dermatology office 100%, I feel more confident with my mole and my keloid scar gone. 10/10 would definitely do it all over again.
Great experience with Dr Vera. Lee. Quick and acutely eliminate my skin disease
Very disappointed with this service. I booked an appointment for a lipoma just to be told something I already know. I told them beforehand everything I was feeling and prior medical history, just for them to repeat back what I said. No xrays, no nothing. All that was done was a touch on the área and a photo taken by their phone. Absolute scam of $170.
⭐️⭐️⭐️⭐️⭐️ I cannot recommend Metropolis Dermatology—and especially Vera Lee—highly enough! Vera was friendly, personable, and incredibly professional. She took the time to clearly explain every step of the treatments she offered, which made a potentially unpleasant condition feel manageable and, honestly, even a positive experience. Her thoughtful approach and reassuring presence made all the difference. The rest of the staff were just as impressive—helpful, efficient, and welcoming, all without a hint of attitude. Everything was handled with ease and grace, making my visit smooth from start to finish. If you're looking for expert care delivered with kindness and clarity, this is the place to go. Thank you, Vera and team!
The lady at the front refused to give her or her managers name when the issues were raised. Instead of properly answering the question, she just kept repeating herself and stating that giving out additional information would be a hippa violation when no question regarding other patients were asked, only regarding her and her manager. At some point she just refused to answer questions at all, what kind of business practice is this? I called to let them know I’m running late, but when I showed up, my appointment was now cancelled, how convenient. What a joke. And in order to talk to them, you need to submit a message thru Klara where they take hours to reply instead of addressing issues in person or via phone like adults. Keep in mind, at my last appointment they made me wait over an hour, and they were totally fine with wasting my time, but when I’m late, appointment is cancelled.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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