Shinmori Optometry- Japantown's Online Review Report Card

Dr. Oda saw me promptly. Her explanations were comprehensive and potential follow-up actions were explained in detail. Nice experience.

I was told that my optic nerve is damaged and referred to an ophthalmologist (a glaucoma specialist) .I did some research about her and found that she has quite low rating and most of patients were unhappy so I cancelled my appointment. I had 2 more checkups with another optometrist and ophthalmologist, there was no trace of nerve damage and glaucoma. In addition, I did a MRI to make sure that the optic nerve is ok. The misdiagnosis caused a lot of stress and cost good amount of money for me.

The staff was very friendly and helpful. Dr. Shinmori was very knowledgeable and explained everything clearly. I felt like I was in good hands. Overall, it was a very good experience.

Dr. Tina Shinmori and her staff are amazing, especially June!!Dr. Shinmori has gone out of her way to make sure that I was 110% satisfied with my new glasses!I'm grateful to Dr. Shinmori and her staff!!

My 14 year old son was complaining of recent occasional blurred vision. Since it was almost a year since his last vision check, the staff recommended that I schedule just the annual vision appointment to check it out, which was cost effective and efficient. After checking out his eyes through various machines, Dr. Shinmori identified blisters on his left eye lid and recommended allergy eye drops. Wow, would've never occurred to me. So we got the eye drops (she had a $5 off coupon!) and she said to report back in 2 weeks. Will do! Thank you staff and Dr. Shinmori-- Best customer service!!!

Dr. Oda:UC graduate. Outstanding professional mannerism. Modern equipment. Good Covid protocols. Respectful, presentable, and attentive staff, in historic Japantown.

I recently contacted the super kind staff at Shinmori Optometry about seeing my Mother who visiting me and was having horrible pain and vision loss following her cataract surgery months ago via another optometrist office. The scheduling staff went above and beyond to find my Mother an emergency appointment same day. My Mother was seen by Dr. Shinmori who gave her a thorough exam, provided two prescriptions to help alleviate the swelling and also forwarded me detailed notes to take back to my Mothers regular physician. My Mother was immediately relieved being in the hands of caring optometrists. I cannot thank the entire staff at Shinmori Optometry enough!

10/10/22Getting issue hopefully resolved...will update in a few days...

Eye exam $150 Dilation $40 Contact lens evaluation $54 All costs are not communicated on phone before exam, so you might be surprised.

I was looking for a new optometrist and found shinmori and decided to try them out. I was having trouble finding parking, since their clinic is located downtown. Parking meters everywhere btw!! I gave them a courtesy call to let them know I was gonna be a few minutes late. They called back and told me to reschedule instead, the doctor told the receptionist that they wouldn't have time to do my exam.... What a load of Bull!! so due to parking problems and being a few minutes late, I guess it's enough to have to reschedule my appointment. What a great reason to waste my time. They probably overbooked people, giving the excuse of having too many appointments and not enough staff or some shit. I haven't even stepped foot inside the building and got told to reschedule! I would not give this place a second chance if they can't be flexible enough to allow time for their patients to get to their offices. Im not gonna waste any more time with this place.