Willow & Bird Dental Care's Online Review Report Card
Willow & Bird Dental Care
4.1
Average Star Rating
29
Total Reviews
1
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Willow & Bird Dental Care received 79.3% positive feedback, with patients praising the professionalism, friendliness, and dental expertise. However, 20.7% of the feedback was negative, primarily citing poor customer service, rushed consultations, and high pricing. Overall, the practice is appreciated for its gentle care, yet it needs improved communication and pricing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Willow & Bird Dental Care's Reviews
Dr Lou is amazing. He is gentle with my teeth and is talking me through every step of the process. He is narrating as he goes which puts my mind at ease. I have found my go-to dentist
Reviewed On Google
Willow & Bird Dental Care offers a quiet, neighborhood-style experience that feels personal and low-pressure. The office is tucked into Willow Glen and has a cozy, home-like feel—clean, calm, and welcoming. Dr. Luu is gentle and attentive, and while the practice doesn’t specialize in pediatric care, they’re great with adults and teens. I’ve visited during a few seasonal promo weeks when Berryessa Oral Surgery shared treats like Bijan Bakery cookies or Costco snack packs with their partner offices. It’s a small gesture, but it adds a layer of warmth and celebration to the visit. The staff is respectful and efficient, and the environment is ideal for those who prefer a quieter, more private dental experience.
Reviewed On Google
Wow! that is all I have to say. The staff and dentist are AMAZING! The office is so quaint and cute and I love how they took the time to make sure I was okay. Also, the front desk worker is really HOT.
Reviewed On Yelp
Outstanding experience with Dr. Luu. Found him in the Cathedral bulletin at St Joesphs. He provided excellent care and gave a quick filling in one of my degrading molars. Another dentist in the area tried to scam me, but Dr Luu reassured me that my teeth were in good condition. Trustworthy, recommend!
Reviewed On Google
Blanca was very unreasonable to work with. As a college student she has zero patience with me. Making a first timer experience unpleasant. Kept repeatedly calling me "Karen" Skeptical for my future appointment. I hope I have a great experience with the doctor and other staff.
Reviewed On Yelp
I had a tooth that was killing me. I called Bird Ave on a Saturday morning when most dentist are out of the office. They were able to get me in firt thing in the morning. I got there at 925am. I was immediately taken in and the extraction was excellent. I was out of there in 20 minutes. I would for sure go back to them for any service.
Reviewed On Google
Love this place. I would go there as a child and now i take my daughters there. I still have filling still in place since i was a child. The Dr. Is very nice including the staff. I would highly recommend.
Reviewed On Google
Very kind and approachable doctor. I bring my niece and nephew here - we never have issues with appointment scheduling. They even offer Saturday appointments which is great with the school schedule.
Reviewed On Google
Love the whole team and willow and bird dental care. In the past at other dental offices I would wait sometimes past an hour hour after my appointment time to be seen. My toddler is also a patient here and the dentist is so caring when it comes to him. I highly recommend this dental office to anyone looking for a family dentist.
Reviewed On Yelp
Awful! I spent so much money there and had a mouth piece made for me and yet I am Still in pain! I went back times and God know what i was charged for but As I said, awful! Oh sure he's awful friendly but awful at dentistry! Over all, I am living with more pain than I went there with weeks ago.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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