Willow Glen Dental Center's Online Review Report Card
Willow Glen Dental Center
4.4
Average Star Rating
364
Total Reviews
13
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Willow Glen Dental Center received 84.9% positive feedback, with patients praising the friendly staff, competent care, and thorough treatment plans. However, 15.1% of the feedback was negative, primarily citing billing issues, overcharges, and unresolved concerns. Overall, the practice excels in patient care yet it needs stronger communication and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Willow Glen Dental Center's Reviews
I had a temporary crown come off on Friday afternoon. They were able to squeeze me in to get it fixed with very little wait time. Super impressed and grateful.
Friendly, empathetic, professional. A masterfully skilled dentist with a skilled staff. It was the first time I was actually able to relax at a Dentist office.
Dr Shah i should say one of the best dentist here in South Bay. His convincing power is the strongest. After years of saying “I’ll think about it,” I finally gave in and started Invisalign, Well I guess he was right all along 😂 . His secretary Tita Girlie took care of all the paperworks and stuffs like OG. And Marlene is one of the best dental hygienist there. For some reason I find the scraping after they’ve drilled my plaque satisfying. Thanks guys
Everyone from the receptionist to the doctor were extremely helpful and listened to my concerns. I have low-vision and they helped me fill-out multiple forms. I'm very glad that I found this dental office.
I highly suggest before going here you ask yourself why Dr Shah had to change the business name from Meridian Dental to Willow Glen Dental. Same exact location. Before choosing going here take a minute and review the reviews of the original business. Sadly I am now paying the price in more ways than I can even list for going to Dr Shah. Surprised he has not been investigated based on just what those using Yelp have said.
I am a new patient. When I lost my crown and damaged other teeth they got me in right away and took care of the issue. Dr. Shah and the entire team was amazing. Will definitely be my regular dentist from now on.
From consultation to completion my experience was great. Girly was great in the finance department. Kevin is very helpful and kind making sure I have all my appointments. Candace always made sure I was comfortable and took good care of me. Veronica is precise and assisted Dr shah. Dr shah is a fantastic dentist. He is certainly all about saving what teeth you can. I am very pleased with his demeanor and ensuring I was completely happy.
I’ve been a patient here for almost three years and everyone that works here has always been genuinely friendly and helpful. On several occasions they’ve gone out of their way to make sure I was taken care of. A well run practice at every level that I can recommend confidently.
I am really disappointed with my experience at this dental office. My very first visit was overwhelming, and the way they delivered information about my teeth felt extremely heavy handed. It actually left me in tears. I have never had a dentist communicate in such an alarming way. The administrative issues were just as frustrating. They failed to send me my treatment plan after both visits, and I had to call each time to request it. They also never sent the referral to the endodontist, which delayed my treatment. When they finally sent me my treatment plan, they sent the wrong one. When I called to ask questions about the wrong treatment plan, the lady was insanely rude and they couldn't really address the questions. I just feel like their overall bedside manners are in poor shape. What concerns me most is that the office seems focused on nickel and diming patients. When I decided to switch providers and requested my images, they first told me it would be 30 dollars and then changed it to 75 dollars just to email me my own records, which I have already paid for. Charging patients to email their medical records feels extremely unethical. Overall, I cannot recommend this office based on my experience.
I have a lot of issues due to having dental anxiety and avoiding it. This doctor listened to my needs and made sure his dental hygienists and front team understanding my fears and what i wanted and was so careful to explain these things. If you are looking for an amazing dentist who understands your dental anxiety i highly recommend this place. Thank you, Dr Shah!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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