Beauty Lounge Medical Spa San Marcos's Online Review Report Card
Beauty Lounge Medical Spa San Marcos
4.6
Average Star Rating
531
Total Reviews
53
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Beauty Lounge Medical Spa received 88.3% positive feedback, with patients praising the staff's friendliness, professionalism, and expert care. However, 11.7% of the feedback was negative, primarily citing poor customer service, inconsistencies in treatment, and unreliable appointment scheduling. Overall, the spa is appreciated for its quality treatments, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Beauty Lounge Medical Spa San Marcos's Reviews
I really love this place. The attention they pay to you at every visit is great, they don't rush you in and out, but also don't try and "sell" you a bunch of services you aren't looking for. I love it!
The cleanest and the best place ever so many services amazing prices I
Marie was wonderful, she explained the process of my procedure thoroughly and answered all of my questions.
Today's appointment consisted of a full syringe for my lips. I was aiming for a fuller look, and got exactly that! I am super happy with my results and will be planning to come back again
I have been using their services for about two years. I’ve done micro, needling and fractional laser, and the results on my face are phenomenal. Highly recommend
I loved it there, everyone was so sweet and helpful. If you are thinking about visiting here to do your treatments I 100% recommend.
From the moment I walked in, the staff was warm and welcoming, creating a comfortable atmosphere right away. Shawnda was outstanding—thorough, professional, and genuinely personable. She took her time, listened carefully, and made me feel truly cared for. Her attention to detail and thoughtful approach were incredibly reassuring. I left feeling confident and well taken care of. I was thoroughly impressed and highly recommend her to anyone looking for exceptional care
The gals here have been very professional and they do an amazing job following up after each procedure.
I had a great experience with Beauty Lounge. The providers are professional and I highly recommend them.
Don't fall for the scam! They tell you to pay them directly instead of buying their promotion on Groupon which promises three medium area sessions at $148 total but once you arrive and they charge your card, forget about it, they message you stating that their service is $100 and they are not honoring the Groupon. I reported this business to every entity there is and I'm prepared to take them to court as well. I have requested a refund from them and they denied and I disputed it with my bank and they will handle it because it seems like this business has a reputation of running the same scam over and over. Groupon had confirmed receiving similar complaints about this business and they will be cutting ties with them too. This place is nothing but a bait and switch scam. They promise a service that they don't deliver. They say they offer an hour consultation when the whole appointment is no more than 20 mins. Read the details of how they run their scam below: They tell you not to buy their promo on Groupon so they don't have to pay the Groupon fees but to take a screenshot of the offer and show it to them at the time of your appointment and they will honor it. They had a Groupon for three medium area sessions for $148 and then after they collected my money they want to keep $100 for just one appointment. They've been running this scam for a while and you can tell from how casually they handle it. There is no consultation it's simply an unqualified nurse acting like she's never done laser before. The front desk rep Mia lied to me multiple times and that nurse Jessica has zero experience, left me scarred. They confirmed numerous times to me that Jessica will handle shaving the back of my neck before my appointments and she did it once then refused to do it again but they took my money for 3 appointments that I didn't even do. I handed the scam to my bank and reported them to the attorney general as well as filing a consumer fraud report with the government and to no surprise they have bunch of similar complaints. They will definitely be put under investigation and maybe even shut down. Don't be fooled and scammed or injured by this place, they should be out of business and there are many other reputable places to go too. Save yourself.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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