Smilebuilders Children's Dentistry & Orthodontics's Online Review Report Card
Smilebuilders Children's Dentistry & Orthodontics
4.7
Average Star Rating
1847
Total Reviews
81
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Smile Builders Children's Dentistry received 91.4% positive feedback, with patients praising the friendly staff, excellent care, and child-friendly environment. However, 8.6% of the feedback was negative, primarily citing long wait times and poor communication. Overall, the practice is valued for its compassionate care yet could improve time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Smilebuilders Children's Dentistry & Orthodontics's Reviews
I don’t like these place because you come on time to your appointment and they make you wait for more than 45 minutes. They take late appointments in front of you, not fair for us.
flexible appointment times and dates, assistants and receptionist great and very organized
Amazing place love it here the staff are so helpful and always so nice and my kids love it here.
I love the team work
My kids love the doctors and their dental assistants.
I’ve been bringing my children here for many years and it’s always been great service!
Good
I’ve been bringing my two boys to Smile Builders for over 7years, and this has never happened before. We waited over an hour while people who came in after us were seen first, and the receptionist could have communicated delays better. Thankfully, Ms.Elizabeth completely turned the experience around with her kindness, professionalism, and amazing customer service. You can tell she truly cares about the kids and takes the time to help teach them how to properly floss and clean their teeth. She went above and beyond, and employees like her deserve recognition. Thank you, Ms.Elizabeth!
My sons been going here since he was 2, he’s 7 now. We’ve had a good experience and everyone has been nice. Unfortunately we will not be going back for the reasons that they will not see us until we allow them to take X-rays, even though there is no medical reason or emergency. Its their policy for routine “preventative” maintenance. Exposure to radiation for routine maintenance sounds extreme and more of a cash grab. Other then that they where fine, and if you don mind having them take X-rays of your child for routine maintaining then I recommend this dentist.
Happy with them . Front desk Betty is really helpful.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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