Chien Fang's Online Review Report Card

wow....shocked when i saw these ratings!!??? dr fang is an excellent doctor!!! i can't say enough about her!! unfortunately i have to leave dr fang...my doctor because every since OPTUM jumped on board...they have made me medical experience with them a fu....ing nightmare!!! that last straw??? their stinking company....NO DERMATOLOGISTS??? it would have taken me FOUR MONTHS TO SEE ONE!!! WHAT A JOKE....

The most awful doctor that I've ever seen! I made the appointment, and was told the doctor was only able to see me four months later. I kept the appointment. On the day of seeing the doctor, I reported my minor cough symptoms with COVID-19 negative to the front. The doctor rejected seeing me. The office did not offer any email or text message based screening the day before the appointment. I am not living close, and wasted a lot of time driving back and forth. They took little consideration on their patient!

A awful doctor and shows little consideration on patients. I made the appointment, and was told the doctor was only able to see me four months later. I kept the appointment. On the day of seeing the doctor, I reported my minor cough symptom with COVID-19 negative to the staff. The doctor rejected seeing me. The office did not offer any email or text message based screening the day before the appointment. I am not living close, and wasted a lot of time driving back and forth. The most awful experience, ever!

Definitely would stay away from this doctor as she is arrogant, and inconsiderate of her patients. Her office staff is rude and entitled and lack empathy. In fact, I would stay away from all Huntington Healthcare Physicians Group. Their doctors and offices lack quality.

mediocre. nothing special. people who helping her - always screw up: tell you wrong info.

Competence is one thing, customer service is another.Every time I visit Dr. Fang, I am left waiting in the room for 10-20 minutes before she comes to see me. On top of that, she doesn't give me the opportunity to speak, or voice my concerns. Instead, she just talks over you and as if your concerns don't matter.On top of that, she rushes through the appointment and does not address everything you went there for. Her approach doesn't come from care or concern, it comes from churning through as many people as she can.Finally, her, along with her front office require you to schedule an appointment for _every little thing_. Instead of addressing your concerns through their message system, it's always "please schedule an appointment".It's all about incentives -- my guess is that she makes more from a "10 minute" appointment than a 5 minute message response.Pathetic all around.

Dr. Fang is wonderful. Her knowledge of medicine is at the expert level!! She always listens to the patient and is very good at communication.

Very good primary care doctor. Probably the best I've ever had in my life. Very thorough.

I have been a patient of Dr. Fang for close to a decade. She is friendly and pleasant. Unfortunately this may the last year. For the last couple of years my annual physical (which I make at least 3-4 months ahead) were cancelled, forcing me to reschedule to at least another 2 months later from my original appointment. Last year my original appointment was early August (cancelled), rescheduled to end of September. Today I called to make an appointment thinking it's be fine for early October. Sadly I was informed first available appointment is end of November!!!! I'm not sure if she simply has too many patients but 5 months is way too long.Another thing that always puzzles me - most of the time I make the first appointment (8:30am) yet I always end up waiting in the cold room, undressed, for a good 15-30 minutes. I'm pretty healthy but feel when I do need to see the doctor it is more than difficult to schedule an appointment within a month. Sickness does not wait...

I have been a patient of Dr. Fang for several years and she is professional, thoroughly answers patient questions. She even followed up on some test results with me on a Sunday. Dr. Fang is simply the best.I was shocked to see the low rated reviews that Dr. Fang has received on Yelp and felt compelled to read them. Okay, yeah, it is too bad that there is only one of her and because of news of a top quality health provider spreads, Dr. Fang is in high demand, and advanced planning is highly recommended (when possible). Dr. Fang is well worth the wait.