Luminaskin Med Spa's Online Review Report Card
Luminaskin Med Spa
4.5
Average Star Rating
264
Total Reviews
34
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
LuminaSkin MedSpa received 79.2% positive feedback, with patients praising the team’s friendliness and expert care. However, 20.8% of the feedback was negative, primarily citing dissatisfaction with service results and communication issues. Overall, the practice is respected for its professionalism, yet it could improve handling customer complaints.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Luminaskin Med Spa's Reviews
Marissa at the front desk is so helpful and friendly!
Reviewed On Google
I had an amazing experience at LuminaSkin MedSpa with Nurse Victoria! She was incredibly helpful in understanding what I needed and the results I was looking for. Her knowledge and expertise made me feel completely comfortable, and she was so kind and patient throughout the process. I couldn’t be happier with my results. Also, a huge shoutout to the front desk staff, Marissa was so welcoming and friendly as soon as I walked through the door. The entire experience was seamless and professional. I’m so excited to go back!
Reviewed On Google
I had a great experience with the front staff Marissa! She was friendly and accommodating, making the appointment process smooth and easy. Highly recommend this office for anyone looking for quality care!
Reviewed On Google
Tatiana is wonderful! She is competent and has a light hand. Definitely try this place out!
Reviewed On Google
I have been coming to Lumina Skin since 2017 and I have always been so happy with the friendliness of the staff, Tatiana’s expertise, wise counsel and how knowledgeable she is. She will never do a treatment she feels is not right for me. I respect her judgement. She is now a friend! Can’t say enough good things or recommend Lumina more highly!
Reviewed On Google
I want to share my experience with Tatyana’s services, which truly showed her professionalism, honesty, and kindness. From the beginning, Tatyana patiently explained why a certain filler procedure I insisted on might not give me the results I was hoping for. Despite her gentle warnings, I was persistent, and she respectfully went ahead with the treatment, honoring my decision. As it turned out, Tatyana was absolutely right. The outcome wasn’t what I envisioned, and I ended up returning to have it adjusted. Tatyana was incredibly kind and accommodating — no judgment, just a genuine desire to help me feel better and achieve the right look. It’s rare to find someone so skilled yet so caring. Her expertise, honesty, and supportive attitude stood out throughout the process. I highly recommend her not only for her technical talent but also for the respectful and compassionate way she treats her clients.
Reviewed On Google
I have been coming to Lumina for over seven years. The IPL treatments have been really helpful in mitigating the sun damage on my face and neck. Elise and all of the registered RN aestheticians have been wonderful- conscientious and caring. I have expanded my treatments to some other minor cosmetic procedures from time to time and I am always really satisfied with the care I receive. The front desk team is friendly and amazing as well! Highly recommend Lumina Skin.
Reviewed On Google
I have been coming here for 3 years and Tatiana is amazing. Always natural but enhanced results. I would not go to anyone else.
Reviewed On Google
I’ve been coming to Lumina for 10+ years. Kaeleen is amazing, as well as all the staff. I appreciate how knowledgeable and kind Kaeleen is. I feel taken care of in her expert hands always!
Reviewed On Google
I had a fantastic experience at Lumina Skin with Nurse Elise! She is incredibly knowledgeable and caring—truly a professional when it comes to the latest medical spa treatments. I recently had both Ultherapy and CoolSculpting done, and Elise took the time to thoroughly explain each procedure, answer all my questions, and ensure I felt comfortable every step of the way. Her attentiveness and gentle approach made the experience smooth and reassuring. The front desk staff were also warm and welcoming at every visit, which added to the overall positive experience. Plus, the convenience of free parking in their building is a big bonus. I highly recommend Nurse Elise and the team at Lumina Skin!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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