San Mateo Medical Center's Online Review Report Card
San Mateo Medical Center
2.7
Average Star Rating
315
Total Reviews
13
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of San Mateo Medical Center's Reviews
Complete waste of time
These nurses rock I went in for a procedure this week and these nurses were with me 1000 % next to me never left my side I.totally grateful for them words
Kinda rude to me but they did a good job with my tooth maybe idk I’m not a doctor.
Always the same
I’m currently having the worst experience with this hospital. The staff has been unprofessional, one of the nurses actually hung up on me when I called. As a parent who’s daughter has been admitted for several days I at one point was told she wasn’t there. The communication is horrible. I currently don’t know if my daughter is safe or has other needs. I’m very dissatisfied with their lack of support, I’ve never had this happen before.
The Ed nurse has control issues you have to have a conversation with a supervisor for any reasonable result and the outcome is all you were looking for to begin with all of her power tripping and drama was unnecessary
You are great people, and you do an excellent service. Your devotion is awesome. I really appreciate what you do.
Emergency Room visit started with a friendly a thorough intake. Then saw an intake nurse who was also friendly and obtained my information, blood pressure, temp... Taken to a private room, reviewed symptoms with nurse. Nurse was very friendly and took blood for lab. Readied me for doctor. Then Doctor came got to the bottome. Explained the plan including some tests to be done on premise. Left awaiting tests, got prescription filled on site. Everybody, even the security guard was friendly, courteous and skilled at their job. Very grateful! This is a county hospital and shows its age but clean and for me prrfect!
Feels like the security guards would shoot me anytime. There are 4 security guards sitting in the front screening anyone who enter the building. My son got severe injury on forehead and was bleeding, their no-visitor policy kept me out from the entrance to the room. When I was waiting inside making call to my wife, the security guys came and kick me out talking me I'm not allowed to wait here. Seems like they will shoot me anytime if I do not leave.
Getting close to a Lawsuit - Inept !!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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