Top Sentiments Expressed in
Top Sentiments Expressed in
Everyone I have encountered at Cortica has been extremely warm, informative, supportive, and proactive. They took their time to fully understand my child’s needs. Their follow up has been prompt. Someone patiently reviewed the estimated cost of services with me, which helped me be more informed about what appointments to prioritize. And we were able to get care pretty quickly.Accessing healthcare elsewhere has been challenging, but working with Cortica has been a breath of fresh air. Grateful to partner with the care team here.
I feel like the staff will work hard to give my child their best care.
The office was very kid friendly as well as the staff. I was able to get an appointment and evaluation for my toddler much earlier than UCSF. The visit was professional, quick, and efficient. I am very pleased.
Great care, not inept like UCSF Langley Porter, covered by insurance.
Cortica Marin is the only Cortica center that does not accept Tri-care (insurance for military families). According to our insurance, they are in network but Cortica Marin is refusing to accept our PPO insurance. This means they did accept it at one point but decided not to accept insurance of military families any longer. Why would Cortica Marin not want to help a well insured military family dealing with Autism? They will if we pay cash. This is totally unacceptable and frankly appalling. They refuse to work with us and put us in touch with someone who can actually re-enroll for our family. I am beyond upset that Cortica Marin is so anti-military families. I am feeling defeated as many of the ABA service providers in the area have shuttered since Covid. Cortica is the only place in Marin that is offering ABA services and to have them refuse to treat my son unless we pay cash is devastating to us and completely opportunistic.
Dr. Marco takes such wonderful care of Jade, continuing to fill her with hope and confidence about the future while she navigates her college years. Our family is forever grateful for Dr. Marco and the entire Cortica family.
My son has been a patient of Dr. Mary Steele's for nearly two years. Her patient-centered, personalized care has made such a huge difference for our family. She empowers us as parents to participate in his treatment plan with patience and attentiveness to our questions and concerns. She inspires trust and confidence with her extensive knowledge and discerning approach to medications and therapies. She has helped me better understand how to support and advocate my child and continues to enlarge my perspective on his challenges and strengths. I am so grateful we found Dr. Steele!
Dr Shapiro's exam is very thorough. He made my child feel comfortable and safe, and I trust his diagnosis and recommendations.
Dr. Marco was thorough and compassionate and knowledgeable. I am looking forward to working with her and am grateful to find someone who specializes in my child's needs!
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