Luxor Dental's Online Review Report Card
4.9
Average Star Rating
246
Total Reviews
16
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Luxor Dental received 97.2% positive feedback, with patients praising the practice's professionalism, friendliness, and emergency availability. However, 2.8% of the feedback was negative, primarily citing lack of signage and delays in communication. Overall, the practice is lauded for exceptional care yet could improve office organization.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Luxor Dental's Reviews
I have been a longtime patient of this practice. I can't say enough amazing things about my dental implants and sedation experience with Dr. Raad. From start to finish, everything was smooth, comfortable, and far easier than I ever imagined. I had been putting off treatment for years because of anxiety, but opting for sedation was truly a game-changer. The team explained every step clearly, the entire procedure was quick and completely painless. It felt like I closed my eyes and woke up to a new smile. The implants themselves look and feel incredibly natural--like I have my real teeth back again. I can finally smile with confidence, eat comfortably, and not worry about my dental health holding me back. Healing was straightforward, the aftercare instructions were simple, and the results are nothing short of outstanding. If you're nervous about dental work or have been considering implants but are unsure, don't hesitate. Sedation dentistry made the experience painless and relaxing, and the implants have genuinely improved my quality of life. I wish I had done this sooner! Highly recommend!
My wife needed a tooth extracted. The procedure was tricky, because the tooth was decayed, infected, and had an old root canal and a dental crown. We chose Luxor Dental based on friends' recommendations even though we live far. Dr. Raad performed the extraction. The extraction was smooth, flawless, and painless. The extracted tooth was unblemished, which was amazing considering the condition of the tooth. Dr. Siddiq followed up multiple times after the extraction to check on my wife. We went back a week later for a post-op checkup. We are thoroughly delighted with the care and service and will be returning in a few months to have an implant. Dr. Raad and Dr. Siddiq are highly skilled and also kind and professional. The staff members are competent, helpful, and responsive. We are very impressed. The office is spotless, in a nice neighborhood, and conveniently located not far from the freeway. In summary, Luxor Dental is outstanding in every aspect.
Disappointed, left without seeing a Dentist for an initial consultation. First, no signage on the door to direct you to Luxor Dental. There were two pieces of paper of office hours for two dentist taped to the doors, but nothing that told you were in the right place. Since it was my first visit, making an appointment over the phone, I didn't know who I would be meeting with. Upon going up to what looked like a lobby, there was no one there. Waited a few minutes and there was no activity. No bell to ring or button to push to let someone know that I was there. Walked through the offices, half of the rooms were dark and one looked like it was being packed as if someone was moving. Finally found a young woman eating lunch in a back room. The young woman said she could check me in, but beyond that didn't appear to be able or ready to assist me further. I decided that the lack of signage, needing to "hunt" someone down and the overall feeling that not much was going on there was a sign that Luxor Dental was not going to be a good fit. Decided to leave. My appointment was for 1:00pm and I left at 1:20. I did receive a call from someone after I left. I explained my concerns and she immediately tried to "correct me" saying that there was signage on the door and then asked which dentist I was there to see. She wasn't aware that this was my first visit, if I was a referral or found their office on my own. First impressions are important, Luxor missed the mark for me. Follow up/add-on to post. Got a call from Luxor Dental that showed up as a voicemail. Called back a about 3:00pm. Very surprised by the conversation. Was told that a report was filed with the San Ramon PD regarding my trying to find someone by walking into the offices. Also there was a comment about my post and that it was viewed as slander or defamation. I was told I was not accurate in my description of my experience. The main contention was that my timeline was off. That I didn't leave at 1:20, it was earlier. I was told they have video of when I entered and when I left, if so, then I will acknowledge any discrepancies in my timeline and apologize for my confusion and/or harm. Seems like a gross overreaction when I didn't say anything negative about their abilities, care I did or didn't receive. I only expressed my feelings of being frustrated about being in the right place or should I be somewhere else and confirming I was where I should be. Bottom line, Just not a good fit for either of us.
Luxor Dental - This has to be one of the most unique dental offices ever. Everyone is so personable & helpful, they are like a family. When I have had a question or need - they have gotten right back to me, & saw me right away if I needed it. I have had regular dental care, cleanings & an implant with them now. They have state of the art equipment & skill. I really know this, as I have had many dental procedures in my lifetime & also am a nurse. It is well worth my time to drive about 15 miles to their office!
Luxor Dental - This has to be one of the most unique dental offices ever. Everyone is so personable & helpful, they are like a family. When I have had a question or need - they have gotten right back to me, & saw me right away if I needed it. I have had regular dental care, cleanings & an implant with them now. They have state of the art equipment & skill. I really know this, as I have had many dental procedures in my lifetime & also am a nurse. It is well worth my time to drive about 15 miles to their office!
I went for a tooth extraction and a bone graft. Dr. Raad, Dr. Siddiq and their staff were very professional, competent, helpful, friendly and the extraction went very smoothly and without pain. I was very impressed by both Dr. Raad and Dr. Siddiq that I will go back to them for the implant.
My 8 year injured his front adult tooth on a Saturday night. I was devastated and despite calling dozens of alleged “ emergency” dentists all over the Bay Area, Dr Saddiq and his office were the ONLY ones to come through. I was so relieved to see 4.9 star reviews and to see he was a renowned cosmetic dentist. They responded by Sunday’s morning, got us in 10am and as you can see by the before and after, did a perfect job! Both dentists were professional, great with my kid and outstanding. I am so so grateful! 6 stars !
My son referred me here and now Luxor Dental is the only dental office I will go to. I had an old bridge that was troubling me but had an insurance issue. Dr. Raad helped me get down to the bottom of the pain issue, and then gave me advice on how I could address this in a cost effective way. Ultimately it meant less business for them but i appreciated so much his guidance and honesty. Dental care is an area of my life that I don't have to stress about that much now because I trust Dr. Raad and Dr. Siddiq!!
I have been going to Drs. Michel and Zeba for many years. I've done it all with them- crowns, a root canal, a wisdom tooth removal, basic cavities, and of course cleanings. I recommend them wholeheartedly. In fact, my entire family sees them now--even my in laws who are over 100 years old! What I love is how honest they are. They also don't take shortcuts. They never try to rush me into a decision. Instead, at many evaluation points for a major decision, they have guided me to monitor the tooth/situation before we make a decision together a bit later based on how I am feeling or how the tooth has progressed. I recall when I had my wisdom tooth out, they gave me something to help speed the healing even though they didn't need to (a bone healing powder I think...it was a while ago :)) - I find that they prioritize my physical comfort and they very clearly explain and lay out my options. Last but not least, the quality of work is excellent. I wish I could say I am unfamiliar with the challenge of crowns coming off but before I came to Luxor Dental I used to experience this. Not anymore. Dr. Raad simply does excellent quality work. I do feel like there are many dentists these days that view their work purely as a financial transaction (I get it, rent is high here!) where they are trying to speed people through and get procedures done without extra visits etc etc and that is just NOT the way that Luxor Dental operates.
I have been going to Drs. Michel and Zeba for many years. I’ve done it all with them- crowns, a root canal, a wisdom tooth removal, basic cavities, and of course cleanings. I recommend them wholeheartedly. In fact, my entire family sees them now—even my in laws who are over 100 years old! What I love is how honest they are. They also don’t take shortcuts. They never try to rush me into a decision. Instead, at many evaluation points for a major decision, they have guided me to monitor the tooth/situation before we make a decision together a bit later based on how I am feeling or how the tooth has progressed. I recall when I had my wisdom tooth out, they gave me something to help speed the healing even though they didn’t need to (a bone healing powder I think…it was a while ago :)) - I find that they prioritize my physical comfort and they very clearly explain and lay out my options. Last but not least, the quality of work is excellent. I wish I could say I am unfamiliar with the challenge of crowns coming off but before I came to Luxor Dental I used to experience this. Not anymore. Dr. Raad simply does excellent quality work. I do feel like there are many dentists these days that view their work purely as a financial transaction (I get it, rent is high here!) where they are trying to speed people through and get procedures done without extra visits etc etc and that is just NOT the way that Luxor Dental operates.
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