Oak Ridge Dental's Online Review Report Card
Oak Ridge Dental
4.9
Average Star Rating
266
Total Reviews
32
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Oak Ridge Dental received 97.7% positive feedback, with patients praising the professionalism, friendly staff, and state-of-the-art technology. However, 2.3% of the feedback was negative, primarily citing billing issues and long wait times for appointments. Overall, the practice is commended for exceptional care, yet needs improved billing transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Oak Ridge Dental's Reviews
Dr. Deol provided an innovative solution for a filling in a gold crown. In addition he generously took time to provide some very educational answers to numerous questions I had. His assistant was also very cordial and very competent in anticipating his and my needs.
Everyone always cheerful and helpful
Cordial, courteous, efficient, proficient, and caring, overall excellent service!
Dr Fay and Vanessa were absolutely amazing. Not to mention the front staff who smiles greeted me upon my arrival. I would definitely recommend for their kindness, communication, and overall hospitality. Thank you.
Amazing experience! Great dentists, our entire family goes here.
I’ve been a patient at Oak Ridge Dental for several years, and I love this team and can honestly say it’s the best dental office I have ever been to. Dr. Deol and his wonderful team are not only highly skilled, but also incredibly kind and attentive. They make every visit a comfortable, pleasant experience, taking the time to explain everything and ensure you feel at ease. The office itself is absolutely beautiful—modern, clean, and inviting. It feels more like a spa than a dentist’s office as they’ve invested in the most advanced technology, ensuring that every treatment is as effective and efficient as possible. I highly recommend this practice to anyone looking for a highly skilled, amazing dentist and a top-tier dental experience!
I’m disappointed with Oak Ridge Dental, particularly the office staff. I confirmed ahead of time that they accepted my insurance and was led to believe they were in-network. At my first visit, I only paid a co-pay and was never told otherwise. Later, I was presented with a pre-authorization for over $1,000 out-of-pocket because they are actually out-of-network. When I questioned this, staff repeatedly brushed it off as a “miscommunication” and pointed to my signature instead of acknowledging the lack of clear explanation. As a healthcare professional, I know how insurance works—this was not a misunderstanding on my part. The dentist himself was excellent, but the office’s deceptive and dismissive handling of billing was unacceptable. Patients deserve transparency, not surprise bills and excuses.
Leaving this review for my grandmother: Dr. Deol and his staff are excellent professionals. Amazing teamwork, Liz at the front desk helpful above and beyond her duties. Cleanliness of the office. Dr. Deol was so kind... he fit me in without an appointment the same day I walked in his clinic. He listens and talks to you. I am so glad I found him.
The office has the necessary technology and the staff is kind and knowledgeable.
The Staff and services are amazing
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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