Altamed Medical And Dental Group - Santa Ana's Online Review Report Card
Altamed Medical And Dental Group - Santa Ana
2.8
Average Star Rating
148
Total Reviews
6
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
AltaMed received 42.6% positive feedback, with patients praising the friendly staff and comprehensive care. However, 57.4% of the feedback was negative, primarily citing long wait times, inefficient management, and poor communication. Overall, while offering quality medical attention, it needs better time management and more efficient administration.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Altamed Medical And Dental Group - Santa Ana's Reviews
Very unorganized with zero communication. I had to file at least three grievances with my insurance.
Great experience nice staff thank you very much
Organizados, Solicitam exames, creio ser uma clínica razoável ao que se propõe
They have been taking great care of my teeth for years. They are on time and all about getting the work done. They are great !
Horrible parking service and the wait time for the dentist visits take for ever! You end up waiting for an hour or more!
Muy buen servicio y personal muy amable se los recomiendo!!!
Patient services doesn't know what they're doing. They make appointments for you that you never made. The doctors are marginal and not trustable; no follow up on labs they order. AVOID AltaMed if you value your health!
Una experiencia francamente buena 👍🏽
I know there are a lot of bad reviews... but my experience was very good, probably the best dentist I've ever had works here. Dr. Vinh Le actually listened to me when I talked about my TMJ pains, and she taught me how to manage the pain during the visit, and let me take breaks as needed without me having to ask. She was the most considerate dentist I've ever had. If only I had her when I was a kid, I wouldn't have so much dread and anxiety about dentists now, and I'd have had better teeth too. The check-in process was easy and online, and when I got there, I just waited for 1 or 2 people ahead of me to check in. Iunno, it seemed pretty normal. The dental assistants are also very kind and patient, especially bc I ask so many questions. The ONLY hard part was the lack of parking at 11AM on a Tuesday, but the parking attendant was very nice and helped me parallel park/double park, and I handed him my keys, it was easy in the end. Man, honestly.. I've never had a dentist listen and care about my jaw pain before, and went so far as to teach me how to manage it. She's amazing.
Great services, friendly staff.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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