Top Sentiments Expressed in
Top Sentiments Expressed in
I love Sarah Frazier. Very sweet and reassuring. The front office employees are great and friendly also.
I am a returning patient and a cash paying customer. I walked into this clinic and the receptionist found my file. All I needed was a prescription which would take 5 minutes but the lady was so rude and antagonistic I had to leave but after a week decided to come back after a week to make an appointment. The same lady could only give me a date in 5 weeks and said they were totally booked up so I left and went to another clinic where I got an immediate appointment. I would never again go back to that place.
If I were eating our experience with the Dr Soung o would give a 5.If I were rating the girls (women dont act like they do) I would give a negative rating. They are down right RUDE and disrespectful!!!!
I just got a call that the DR. appt. Ive had scheduled for month and have been anxiously waiting, has been canceled 2 hours before my scheduled visit! I thought this was a group and if one of their doctors calls out for the day, the other doctors could cover? So now I have to wait another 6 weeks before I can see the Dr. Oh, but if I canceled I would be charged!
Great experience ! Short wait time . Shawna is awesome ! Got my skin condition under control . Dr Baron also great . Took care of skin cancers . Thanks. !! Also nice office staff!
This was my daughters first dermatology appointment ever. We saw Stephanie Clark, PAC & she was great. She had a great bedside manner & understood that my daughter felt very uncomfortable. She was quickly able to lighten the mood & made my daughter feel more at ease. Thank you, from a grateful parent!
I had a confirmed appointment for Dec. 28. I have been getting numerous reminders by email and text prior to arriving for the appointment on Dec 28. I arrive and they tell me that they called me on Dec 4 and left me a message to cancel because the NP is on vacation. I never got a call or a message. Dec 4 to December 28 is still enough time to try and contact me directly, or at least try to call me on Dec 28 so I dont waste my afternoon coming to see you. Terrible service and not even an apology because it was obviously my fault. Do not go to any doctors office that does not care about their patients and their time. Find a better dermatologist. I will be!
They are so rude on the phone no one go here!! they were yelling at me fucking ridiculous
I know Dr Soung for at least 4 years, since she was at UCI Gottshalk. She always take the necessary time to explain the situation and the different options. She is very precautious and always has a smile. I have psoriasis and she cleared it within few weeks. Even after she went to Santa Ana I preferred to drive 45 min to keep her as my Dermatologist.
I know Dr Soung for at least 4 years, since she was at UCI Gottshalk. She always take the necessary time to explain the situation and the different options. She is very precautious and always has a smile. I have psoriasis and she cleared it within few weeks. Even after she went to Santa Ana I preferred to drive 45 min to keep her as my Dermatologist.
Dr. Soung is has poor manners and is arrogant. There are many other highly qualified Dermatologist to see, than her.
Would not recommend. The staff was rude when it was their mistake in scheduling the appointment. I had to take time off of work and on the day of the appointment. They said the doctor was not there and they did not have me down on the appointment. Not once did they apologize for their mistake. They also said they would have called/emailed appointment reminders, but they never did and they had the audacity to lie. I have my call log.
Dr. Soung is a great doctor. She helped me overcome long term eczema. I recommend her to friends and family. I wish she was still in my medical group.
Dr. Soung is a great doctor. She helped me overcome long term eczema. I recommend her to friends and family. I wish she was still in my medical group.
Would not recommend. The staff was rude when it was their mistake in scheduling the appointment. I had to take time off of work and on the day of the appointment, they said the doctor was not there and they did not have me down on the appointment. Apparently they cancelled my appointment incorrectly and not once did they apologize for their mistake. They also said they would have called/emailed appointment reminders, but they never did where they had the audacity to lie. I have my call log.
After taking a quick look of the spot on my face, within 2 minutes, Dr. Soung is near the door ready to leave. No offer of medical opinions. The one thing she said to me was the only way for me to tell exactly what it is is to have a biopsy. A total waste of my $66 for the visit. I have never seen a doctor who is that careless about a patient.
Ive struggled with psorisis for years. Dr Soung has my skin cleared and I am extremely satisfied. Her office staff has been extremely helpful with getting necessary medications through my insurance provider and even has used her sample supplies when my insurance provider dragged their feet.
Ive struggled with psorisis for years. Dr Soung has my skin cleared and I am extremely satisfied. Her office staff has been extremely helpful with getting necessary medications through my insurance provider and even has used her sample supplies when my insurance provider dragged their feet.
I visited Dr Soung, around Jun of 2014, I had 45% of my body covered by Psoriasis. Within 3 month, I had clear skin, after many years of suffering. I found her very caring, ethical, she explained my options, and we chose the best one for my situation. Unfortunately she moved from the office I use to go, however now I found her again, and will try to get appointment with her in new location.
I visited Dr Soung, around Jun of 2014, I had 45% of my body covered by Psoriasis. Within 3 month, I had clear skin, after many years of suffering. I found her very caring, ethical, she explained my options, and we chose the best one for my situation. Unfortunately she moved from the office I use to go, however now I found her again, and will try to get appointment with her in new location.
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