Aegis Treatment Centers Santa Barbara's Online Review Report Card

So I’ve been going to the clinic for about a month and a half now. The first impression was TERRIBLE. It literally took me from 6am until maybe 11am to get through all the paperwork before they would give me any meds. After the initial appointment though, it’s pretty convenient.. you walk in.. maybe wait 5 minutes for tops then they open the door for you and you see the nurse who then gives you your meds, and then you are out 5 minutes later.The other issue I have is that online it says they close at 2:30pm. So I assumed that meant I could go get my meds up until 2:30pm.. mind you I had no meds left because they dose you and refill you the day you go in.. I got there at about 1:40pm and they told me that they close at 1:30pm- but the office is open until 2:30pm. I think they should have disclosed that information to me during my intake, so I was not turned away, and left without meds for the day. And it’s okay 1:30pm SHARP. If you call and say hey I’m running late, I’ll be there 1:35pm they say no sorry you have to go sick without your meds until the next day.No compassion. Also the guy who like manages the place or is in charge of making sure the patients are in line is a total idiot, and is probably the most ridiculous, rudest man I’ve ever met. He stands there barking orders like he runs the place to people who aren’t even doing anything that serious.During my intake, there was a guy who was sick off dope and needed his meds- he was trying to get through the 5 hours of paperwork too, he was from Lompoc and was trying to let his ride know when he would be done but his phone was dying. The guy who thinks he runs the place refused to let him charge his phone, so they poor guy who was sick left half way through the intake dope sick, phone dead, no ride, (he probably ended up having no choice but to cop drugs after that, if he could even get them) Moral of the story, they don’t give af!!

I have been using the harm reduction treatment model for my recovery and been able to healthy and sober (besides Methadone) for over 6 years. After program after the other and I relapsed every time. I wanted so badly to be sober but if you understand/studied addiction it’s BioPyschoSocial. After losing two parents to addiction and having my grandparents raise me. I was so low. Ageis saved my life and my marriage.I rode my bike everyday miles there and back when I first started. Now I have a job in Dual Disorders (Addiction & Mental Health) and have been able to help so many different types of people!And it was all because my first counselors, specifically Edward, who no longer works there but he ran the group I attended for support! My individual counselor convinced me to go back to school so now I have a Marketing & Management BA from the Art Institute of San Diego and an AA in Additive Disorder Counseling. As well I started volunteering at a homeless shelter and working with children.Yes sadly the percentage of individuals that make it in addiction is low but Ageis has made it so I can heal mentally, physically and emotionally! I am extremely grateful for the individuals that work at Ageis. From the front staff to the nurses to the counselors - thank you!Lastly let’s end the stigma around addiction and mental health even in the addiction community. And I recommend Ageis after you have already tried EVERY other program.

I went here for a courtesy & I wish this was my everyday clinic. The staff treat their patients like real people & are mentally supportive. The facility is clean & comfortable. The service was terrific & quick. Kristen especially is an awesome, friendly person that is very helpful & I would love to deal with her again. I would definitly recommend this clinic above all others that I've been to.

I have seen people run red lights and do illegal U-turn just to get their fix at this place!!! It causes bad traffic And people who need to get their fix. They need AA meetings in stead. Almost got into an accident with some drug addict trying to get his fix, I’m sick of it

Good program if your serious about getting some control back in your life this program would be a Good starting point

I've been treated with the utmost professionalism by this clinic,they have quite literally saved my life and given it back to me. I'm so grateful to Aegis .

The staff is extremely helpful, and remain kind and respectful, regardless of the situation. Mrs. Linda, is a real gem. I couldn’t say enough positive things about this place. It has given me the opportunity to live again, and I couldn’t be happier having made the choice to begin my recovery with Aegis!

Aegis treatment centers have turned my life around. Complete 180. I don't think I could have gotten off of heroin with Aegis. I would recommend this program to anyone struggling with opiate addiction. There r a couple areas that can be improved. Couseling for instance. I get a different counselor about every 6 months. Seems like when I get comfortable with a counselor they leave. The counselor I have now let's her personal feels get in the way of being neutral. So I dont trust her. So over all NRT has worked for me since 2008.

All they care about are patients they can make into success stories. For patients who are still struggling, aegis shows them the door. The maintenance program used to be about “harm reduction”. By giving addicts an alternative to heroin it gives them an opportunity to take back back control of their lives. Without the program it’s back to the day to day struggle of staying well and for a lot of addicts that could mean committing crime to do so. On the program addicts can get jobs without worrying about missing work due to withdrawal. But no that’s not enough for Aegis.

If individuals are ready for changeand are serious. This place will help you change your life. For those who are skeptical about the program because of what they hear from there piers. Dont believe them

Eh they have some stuff down. But need some work..

If you know you know ,Aegis SAVES LIVES !Great and caring staff , you guys are amazing !

This clinic is a survival tool that allows me to function, productively in this crazy world.

Would highly Recommend,  great staff, Great Counselors and Nurses ... very healthy people .

They were helpful and kind. Bo hassles even though I was on a courtesy dose from Western Pacific in Ventura. In and out in 60 seconds or less.

Very good.

To whom it concerns, A quick back ground i have been an addict for over 20 yrs. and have done one to many programs that i have failed,and given what has happened to me these last four yrs i lost everything went to jail a few times and that was it.I can do the foot work but it is the staff at the Aegis Santa Barbara that have made a difference for me it starts with Dr.Rachel Mcduffee who has been so helpful and Monica who will stop and listen if needed,and Yovana who aswell will listen even if it is just to vent seriously i can say something good about all the staff they are there to help me get some of my life back.Its not going to happen over night but with people on your side that really do care i can see it a little bit more each day.Like i said i have tried many programs with little success Aegis so far is helping me get back on track.........