Cottage Virtual Care's Online Review Report Card

Thank you for providing this virtual service! It is beneficial in so many ways. It's time efficient, prevents us from exposing others to sickness or Visa versa and is more cost effective. Thank you Tina for your care and follow through.

The response I received from Amy Bowman PA, was to deny prescribing an antibiotic that had previously provided relief for my SIBO condition. Given that I had explained that I have neither a primary care physician, nor insurance, and that money is critically low for me right now, she advised me to schedule an appointment with a doctor, which would not only be cost prohibitive, but unnecessary if the antibiotic I requested had been prescribed. My experience with Cottage Virtual Care, is that it seems to be a tool for Cottage Hospital to funnel business to their network of physicians. In any case, for me, Cottage Virtual Care was just that--Virtual Care, and not the Actual Care that was needed.ADDENDUM: Cottage Virtual care responded to my review by posting the following: "Cottage Virtual Care is most appropriate for simple common conditions. In order to provide the highest quality care, our providers refer visits that are not appropriate for virtual care."And here is a quote from a research site: "[SIBO] is a condition that affects up to 20 percent of Americans and 40 percent of all gastrointestinal patients, according to Sandberg-Lewis, SIBO is an underlying cause of Irritable Bowel Syndrome. The good news for SIBO sufferers is that a combination of conventional antibiotics, herbal medicines and diet, provide relief from symptoms and time for the body to heal."With 1 out of 5 Americans (20%) having SIBO, I don't know how it could be viewed as anything but a "common condition." Furthermore, I don't know how the prescription of a common antibiotic proven to give long term relief could be viewed as anything but an easy solution to the needs of anyone suffering the effects of SIBO. I do know that Cottage Virtual Care's notion of the "highest quality care," would definitely come with the highest price tag in this case.

Fast, convenient, and great service! My son was sick in the middle of the night. We did not want to go to an emergency room so we used Cottage Carenow. We chose the video chat. The doctor came online within 10 minutes. Our visit took 10 minutes. we got a prescription sent to us within minutes after the video chat ended. We were able to select a pharmacy closest to us and the prescription was ready by morning. The doctor was professional and knowledgeable.

I work at Cottage and was super excited to try this out. It was easy, fast and I connected with a medical provider in just minutes from my living room. Treatment was super quick and I would highly recommend this to anyone looking for quick treatment of a minor issue.

Awesome experience with virtual visits. Wait time was minimal (a few minutes) and diagnosis over video chat was easy. Much better than waiting hours at an urgent care. Highly recommend!

Super fast. Had video visit with a doc in 10 minutes. Got a diagnosis and a prescription sent to my pharmacy 5 minutes later. AND I didn't have to leave my house and sit in a waiting room! Would recommend to all friends and family for sure.