Zak Dental - Santa Barbara's Online Review Report Card
Zak Dental - Santa Barbara
3.7
Average Star Rating
726
Total Reviews
71
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Zak Dental received 68.1% positive feedback, with patients praising the professionalism and friendly staff. However, 31.9% of the feedback was negative, primarily citing inefficient scheduling, impersonal experiences, and poor communication. Overall, the practice is appreciated for its welcoming staff, yet it needs better scheduling and communication strategies.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Zak Dental - Santa Barbara's Reviews
Great office and the staff is on it very helpful and compassionate I highly recommend this office thank you Melissa and Tony
DO NOT COME HERE unless you want someone to actually care about you and your oral health. Dr. Zak was incredible, and no one has ever sat down and talked with me about my teeth like that. We made an entire oral care plan honestly, I felt heard, I didn’t feel judged, and I am excited to come back! Shoutout to the office folks who helped take care of me: Salma, Melisa the office manager, and the unsung heroine who helped me get my teeth X-rays (sorry I didn’t get your name, but you’re a trooper!!).
Dr Alex was very friendly and a great dentist !
After driving over 2 hours to take my 83 year old father to the appointment, we were told that he failed to sign a document. I asked the man at the desk to simply print it and he could sign it now. The receptionist said that he could text it but did not have the ability to print. He spent about 5 minutes trying to text the form to me. Once I received the texted form I quickly sent it back. It was now 3:10. At that point the female receptionist became rude and stated that their policy says if you are more than 10 minutes late she would have to reschedule. They actually turned us away and told us to reschedule. What a terrible way to treat an elderly customer. Both of the receptionist who worked the afternoon of March 4, 2026 should be fired. I will never do business with them again. I am furious over the horrible treatment of my 83 year old father.
Thanks for the help with the forms Melissa
I didn’t get poked, rushed, or stressed. 10/10 for being gentle, clean, and actually enjoyable
Amazing team really patient and passionate about their work
Monkey business. Never on time. Zak cancel your appointment within 48hour, tough luck for you. You cancel within 48 hour and there will be an invoice coming your way. First consultation $240 is a video of your teeth and video chat … Save your time and money. Never again…
Monkey business at it finest. $248 for taking a video of your teeth and video conference to explain their findings. The dentist office can do a late next day cancel, but if you cancel within 48hours there will be an invoice coming your way. No matter what time your appointment is set for, this dentistry will always be late. Save your money and time, this place sucks. They are the few that accept medi-care. If you have good dental insurance, this place is not for you.
I Actually loved the virtual visit with Dr. Emily. She saw My x-rays instantly and was able to pinpoint everything on a large screen And answered all my questions!
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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