Firstlight Home Care Of Santa Clarita's Online Review Report Card

Learning the ins and outs of finding care for your parents as they age can be daunting. I was overwhelmed at first, but luckily I found Ernesto at FirstLight Home Care of Santa Clarita. From the very start, he was professional, courteous, caring and kind. He took me through all the steps required to find my parent's caregivers, included me on all the conversations, helped us manage the insurance companies, and was open to our feedback as we met with possible caregivers. He was completely invested in finding the perfect match for both my Mother and Father. We've been extremely happy with the care my parents have been receiving. Their caregivers are kind and compassionate, knowledgeable and hard working. They are flexible and know how to handle both my parent's personalities. I have felt so safe knowing that my parents are in good hands with their caregivers. And when we've had emergencies and needed additional care at the last minute, Ernesto went above and beyond to assist us in getting the assistance my parent's needed. This agency has been such a gift to us. If you're looking for someone to help you navigate this challenging time, definitely give them a call. I recommend them wholeheartedly.

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Valencia Home Health Care have worked with First Light of Santa Clarita Home Care so many times, and I must say Ernesto and his team are one of the best and rarest home care you will ever find in town. I always send all Home Care calls and needs to Ernesto and his team, because I know they will go above and beyond and give the best care. This is a company I can recommend for my own family. Valencia Home Health Care cannot speak for many Home Care companies out there, but is very pleased and highly recommends First Light Home Care.-Dorothy .O NP-C

Life throws punches. When you need to hit back hard, look to FirstLight of Santa Clarita. Two elderly family members, a husband and wife team, became desperately ill with COVID. In a panic, I sought services for home health care. I called FirstLight; Ernesto Ortega, the General Manager, answered the phone. Ernesto asked the right questions, provided comfort, and offered to conduct an evaluation the next day. Immediately following the evaluation, Ernesto set into action a chain of assistance that made my life easier and even better, secured the comfort of my family members. His service team is "A+" and within three weeks of the care provided, my family has regained strength, confidence, and a new outlook on life. Hands down, FirstLight is the first stop and only stop to ensure receipt of quality service.

Ernesto is amazing! He came out a couple times to talk to me before my mother came home from the hospital, before sending out his staff. I had no idea how anything was going to work, and it meant so much that he took the time to lead and guide me on the way we should go and steps we should take in order to get her back on track. Everyone that we worked with was very good. I definitely Recommend.

Ernesto was absolutely first class, i highly recomend his company, you will not be disappointed.

Highly recommended! Excellent care and you always find professional people helping you!