Clement J Cheng Md's Online Review Report Card
Clement J Cheng Md
4.2
Average Star Rating
34
Total Reviews
0
Recent Reviews
6
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
-
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Clement J Cheng Md does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Clement J Cheng Md's Reviews
Don't let Dr Chang touch your eyes, repeat, don't let Dr Chang touch your eyes. He did cataract surgery on my left eye in 2016 and left my eye blind,!
Dr. Cheng has been my doctor for 9 years. He has performed my cataract surgery, addressed issues with dry eyes and cornea scarring, plus provided a great referral to Stanford for specialized eye surgery. His expertise, clear communications, thorough examinations, mindfulness of my time, and general effectiveness make me feel secure in his care and diagnosis. His staff is kind, helpful, and efficient. I highly recommend him.
I was referred to Dr. Cheng by another doctor to remove a growth from my eyelid. A very busy office and in my book a good thing! The procedure went perfectly, he explained everything he was going to do before he did it. The nurses were attentive, the front office busy but happy. You will be very well taken care of with this doctor.
He is an excellent doctor, he did good job for my cataract surgery and you will like him.
Terrible experience, with Dr. Cheng's staff making a big mistake, Dr. Cheng not checking before he acted on it, and then making excuses. Talks the talk but....
Dr. Cheng is the best! He is very knowledgeable and skilled. He explains procedures and diagnoses thoroughly and he also listens to the patient's concerns. We are fortunate to have him in this area.
I really hate to write this review, as I very much like Dr. Cheng but I feel I must so that people know what they are dealing with in this office.Recently I came in for my annual check-up. Previous times I have come into this office everyone has been kind and courteous however, this visit was a complete nightmare.I was saddled with the nurse/tech "Myrna" (who it could be argued is a dead ringer for Nurse Ratched from the Ken Kesey novel "One Flew Over the Cuckoo's Nest") who was very rude, totally unprofessional, and frankly sadistic in her manner. Aside from asking me the SAME question four times, she was snappish as if implying I should know more about optics and medical procedures for the eye than I did, slammed files down on the countertop over and over again, and shoved my current glasses on my face so hard that I have a slight bruise by my left temple. When I protested at this treatment, she tried to lecture me on that she had been doing this 30 years and she knew what she was doing, yadda, yadda, yadda, I got up, went to the front office and demanded another nurse/tech.The office staff seemed genuinely shocked (to their credit) at how I had been treated, and the rest of the visit with the new nurse/tech and then check-up with Dr. Cheng went well just as it always does. Dr. Cheng is a great guy, my family really likes him.I have absolutely no idea what this Nurse Ratched, oh I'm sorry, "Myrna" person is doing working at this medical office, but she has no business there whatsoever. To my mind, she should be given her walking papers and no referral at once!
Dr. Cheng is is a comprehensive ophthalmologist and he is awesome! He is sharp, quick, and knowledgeable. I highly recommend him if you need an eye specialist.
Dr. Cheng clearly explained my options and follow up procedures. He has a friendly and professional team supporting him.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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