Steven L. Garner's Online Review Report Card

Open Letter to Dr. Garner Hello Dr. Garner, It took me more than 10 years to summon the strength to write you this letter. The rhinoplasty you gave me in 2012 was an absolute disaster. I was only 21 years old and needed your help in making the best decision for myself at the time. You failed as a clinician to do this; you failed to guide me in the process. As a result of the rhinoplasty: 1. I looked and felt terrible with a dreadful "ski slope" nose. 2. I looked many years younger as a result of my new nose. 3. My breathing was not improved, despite your assurances. I lost so much of the character of my face which, in turned, helped ruin my stage acting career. Your negligence in counseling me about how the rhinoplasty would actually impact my appearance was particularly devastating. You never mentioned to me that my nose would become feminine and like a "ski slope," and not just be straight and/or masculine. You never cautioned me about how it would make me look years younger (Which has hurt my professional career prospects - I am constantly mistaken to be a decade younger than I am and passed over for promotions). You never warned me that it could take away character from my face and image. And most egregiously, you could and should have used photo editing technology to help me visualize how I would look hypothetically with a different nose. This is industry standard! I would never ever have pursed this surgery if I knew what the result would be. It was one of the worst mistakes of my life. I am exploring all recourse options now, including revision rhinoplasty but also legal action to get some remedy for all I have lost. I can't imagine how your work has hurt other people with your lack of transparency. Your deeply saddened former patient, Albert

Absolutely wonderful.

Was recently seen by dr garner and had a decent experience. I saw him at a store a few days later and he was treating the employees so terribly. In his scrubs. He was so rude and it was clear how upset he made the employee. I will never work work him again and I will tell everyone I know to never go to him. He is a disgrace.

I had one of the best experiences in an office in my life. Leila was great to work with, she is very knowledgeable, and has a great personality! Dr. Garner is also wonderful! He is very honest, and made me feel extremely comfortable.

Caring, ethical, timely, reliable, skilled; insightful, experienced, kind, and will not lead you astray. Consulting this Doctor is a must before deciding on any cosmetic surgery, big or small. The Institute treats its patients with patience and kindness. You can not go wrong here. Highly recommended. World Class.

I have had two successful surgeries performed by Dr. Garner. Both of which exceeded my expectations. I have also had non-surgical procedures done (Botox) in his office over a few years (sadly I now go somewhere over the hill closer to where I work). Dr. Garner is an honest and intelligent doctor. He is knowledgeable, kind, and capable. His office is clean and staff caring and helpful. Beyond my two surgeries, Dr. Garner has consulted me on a major surgery that I got elsewhere. He was available, confident, and took the time necessary to answer all of my questions. I think that he is a great resource to have if you are considering plastic surgery. I just can't say enough good things about him, and the rest of the office as well.

Don’t let this doctor do eye surgery on you. He is completely incompetent and out of date with practices. I had an eye lift that was botched. My mistake in allowing him an attempt to fix it. He then wanted me to do a third surgery to try to fix the issues. I didn’t go back. He paid for me to have a specialist at UCLA “fix” my eyes. Still have issues with dry eyes from his mistakes.

I reached out to Dr. Garner with some questions. He took over twenty minutes on the phone with me explaining the situation and what options I had. He was courteous, prompt and friendly. I was very impressed with his knowledge.

My son broke the orbit of his eye, in a roll-over accident in a cart that he fell out of, and it ran over his head. The eyeball was riding in a crooked position. Dr. Garner did a fabulous job of putting it back in place! It was done at the Surgery Center, under anesthesia. The area was swollen, but as it healed, everything came into perfect alignment. You cannot even see the scar. His vision is perfect. I am forever grateful for the excellent care, the kindness with which he attended to us when we were terrified, and his clear instructions.

Dr. Garner has done 4 hand surgeries for me...2 thumbs and 2 carpal tunnel. He has explained all procedures to me, been supportive, and done excellent work. I have been very happy with him as a doctor and my best friend also had hand surgery with him and is also very pleased.