William Gillespiemd's Online Review Report Card

Completely horrid experience. Not only was it a total of 3 hrs for the telemed appointment but the Dr. who is supposed to be helping and listening to me as he asks questions, was too distracted by his cell phone! Throughout the entire telemed appointment he was using his cell phone and most times I could only see a hand on my screen. I felt unheard, unbelieved and distraught. I would recommend any other Dr. who treats his mental health practice and patients with respect and empathy. FYI this was my 1st appointment ever with the Dr. so I can only imagine the non existent attention he would give "established" patients.

He and his team have helped us/ me in many ways. they are only a text away

Yes, he is very helpful

After months of trying, made a decision to stop going to William Gillespie and Associates and find new care. I had only came upon recommendation list from my network. The office staff was extremely difficult dealing with each time. Very unprofessional - dealing with incorrect appointment times, inappropriate language/tone on the phone and curt text messages, incorrect personal information on file, extremely hard to get a hold of via phone/text, and no action has been taken from the doctors themselves to correct this when previous patients that have expressed similar distress/complaints publicly online for a long time. When confronting office to problem solve the issues, they claimed they "aren't an urgent/emergency care place" and was extremely aggressive and victim blaming on the phone. When I brought solutions, they told me they'd call me back and never did. Staff lack skill and heart for this work for those seeking genuine care for debilitating sicknesses. Not recommended.

I agree with the other review- Dr. Gillespie is a rumber stamp doctor that doesn't care about patients. My sister was ALSO an inpatient at Las Encinitas in Pasadena, on a 72 hour hold. He then just decided she should be in for another 14 days with NO explanation why. We had to get an attorney involved.

Where do I even begin? He was very difficult to get a hold of (shout out to his assistant Adele though because she was actually amazing), uninformative and extremely dismissive. He gave my loved one, two medications under his inpatient care and was slowly increasing the dosage which sent him to the ER. The hospital told us that he had been allergic to the medication from the start which is why he was having so many side effects, but the doctor did not listen to him when he told him. WAIT it gets better- after he was sent to the ER, the facility he was in and Gillespe WIPED THEIR HANDS of him and said, "it's up to the hospital's discretion for discharge now." He came home with no plan for further treatment and had ZERO follow up. Las Encinas Staff was as helpful as can be, but I DO NOT recommend this doctor for your loved ones.

I like this doctor - he seems genuinely concerned with my "treatment", but he has a "one size fits all" belief, which confuses me. He holds a degree in psychology but doesn't seem to use it when he has his psychiatrist hat on. However, the office staff is great.

Dr. Gillespie is a rumber stamp doctor that doesn't care about patients. My sister was an inpatient at Aurora, on a 72 hour hold. When I showed up to have her discharged, the Dr. hadn't even been to the hospital yet. He had never seen her in the 72 h, spent less than 10 minutes with her, took a phone call during the 10 minute visit, and wouldn't even look her in the eye. He then just decided she should be in for another 14 days! Oh, and I called his office 3x with no return call.

He listens and is very genuine at his practice. He cares about his patients

Awesome doc