Stefan Zechowy's Online Review Report Card

Filthy office. Unprofessional workers.

Dr. Zechowy is a really good doctor. He is smart, he explains things well, he listens, & is a compassionate doctor. I like him & trust him.

Office terrible. Doctor competent.

Dr. Z is one of the very best doctors i've seen. He is thorough, answers every question so i can understand it, & is always gracious. I am not thrilled with how long it takes to get an appointment, but that is not a problem of the doctor, it's a problem in santa rosa.

Very professional, the best I've been to for my sinus troubles. I've had two surgeries by Dr. Zechowy and never have felt any pain. Great doc. (patient since 2011)

He is very knowledgeable and Professional... listens to your concerns.

I've been to Dr. Zechowy 2 times due to insurance restrictions. He also prescribed tubes which are not a prescribed method for my condition and the second time he saw something white in my ear and tore my ear drum while using suction to remove it. He seems to be absent and unconcerned when talking to him.

Longest wait times ever. Dr. Zechowy does not make eye contact, is dismissive, and rarely leaves me feeling like he cares about my complaints.

This is a great doctor. He is very thorough, very intelligent and probably the best doctor i’ve seen in awhile. I’d give him 10 stars. cj gehring

At first I rated this place 5 stars. After learning that this place offers empty promises on dedication to their patients I would give it a zero.Let me explain myself and then you can judge.3 MONTHS ago I was seen here. I can honestly say the check in process was efficient and the Doctor here, Stefan Zechowy is a great doctor in my opinion. Why the bad review then? Trish the main manager and the billing department. I paid for my visit upfront when I was told by Rosie the secretary that my insurance was in question if they accepted it or not.That should have been a red flag right there. I trusted they knew better and went ahead and paid out of pocket it for the visit. I was told by Rosie multiply times that if my Insurance did end up paying for it I would get a refund for it. Not a problem then. A few weeks go by and I get a letter from my insurance saying they had paid my visit. Awesome so I should get my refund right? WRONG! I waited 2 weeks and nothing so I called in and spoke to Trish who passed me to the billing dept. They said they would issue a refund check and I should get it in 5-7 business days. Ok not a problem things get behind I get it. Did I receive a check. NOPE! I call in again and more empty promises from Trish who said she would take over and call me back with information. Never did hear back. Now when I call it rings 2-3 times and guess what forwarded to voice mail. ARE YOU KIDDING ME! Not only are they holding on to my money, they have double dipped with the insurance, not taking responsibility for it and dodging my calls now. If this is any example of how they treat patients let alone customers then I am horrified at what others have gone through here.DO NOT GO HERE! FIND SOMEWHERE ELSE! It is up to you to decide if you listen to my tale of caution. 3 months of no accountability here.