Sutter Santa Rosa Regional Hospital's Online Review Report Card
Sutter Santa Rosa Regional Hospital
3.1
Average Star Rating
379
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Sutter Santa Rosa Regional Hospital garnered a mix of reviews with 49.9% positive feedback highlighting the professional, compassionate staff and effective care coordination. However, 50.1% of the feedback was negative, mainly citing long wait times, rude staff interactions, and inefficient communication. Overall, the hospital excels in patient care, yet it needs better communication protocols and time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Sutter Santa Rosa Regional Hospital's Reviews
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Reviewed On Facebook
1st few days, ok next week less than human, when I called, lied to DrAllen, rude. Pt said he rather die than stay, dinner served cold.
Reviewed On Google
Mother there..Getting good care. I'd recommend to friends and family.
Reviewed On Google
ER staff very rude. Exam rooms in ER are very dirty, floor looks like it hasn't been cleaned in over a week. VERY UNPROFESSIONAL
Reviewed On Google
Worst hospital ever I have worked in!!!
Reviewed On Google
Today my wife gave birth to our first son and I would like to thank all the staff for being extremely professional and caring.
Reviewed On Google
First of all thank you to all the many nurses and doctors that took care of us the staff in the postpartum all the way to the NICU and even the students that assisted during labor you all are superheroes in scrubs you’ve been so great and informative during our stay I’ll never forget the kindness and patience you all took with us my girlfriend been here now 6 weeks and god willing we had our beautiful baby boy our road ahead is rough and just starting but I just wanted people to know about your amazing staff and also to say THANK YOU 👏🏾👏🏾 and god bless you all!
Reviewed On Google
Had to take my wife to the ER for some stitches. Staff were extremely friendly and kind even at 3 am. The nurses Glen and Kim were amazing. The doctor was also very kind. We were brought back quickly. Overall as good of an experience as possible for needing emergency stitches at 3am!
Reviewed On Google
Amazing hospital staff that works as an effective medical team. My cousin was brought in by ambulance from Guerneville The response time of the fire department was quick and the ER was onboard upon his arrival. Once in ICU he was attended to by, another amazing medical staff. The sensitivity that was shown to us during this time of crisis goes without saying. Thank you for all that you do for many.
Reviewed On Yelp
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Reviewed On Facebook
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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