Edward Laurance Md's Online Review Report Card

First time coming here!!! And never again will we go back!!! I sent my husband and son in with this dr! First, he was rude! Walked in the room said I'm short staffed so if you don't have blood work I can't see you !! We told him the dr faxed them over!! 5. Times just to make sure u received them!!!! And all he said is again I'm short staffed I don't have time to go check the faxes or wait on the phone with your dr. so u can just come back and walked out!!! We waited soo long for this appointment to see what's going on with my son!!! To this man to have no care in the world especially to work with children!!! Is just unbelievable!!!! I think u should retire already!

This doctor and the Alpha Care Medical Group are unethical! They were aware that my sister's daughter was scheduled for a treatment, but they failed to inform them that she required a Covid-19 test conducted before to the procedure. They tried to claim that everything was put down on the first papers, but it was all in English, and they knew my sister can’t read or understand the language! Plus they had the audacity to tell her she now, owes $100 for their error. My sister now needs to go through the full procedure process all over again in order to get my niece back on the procedure list! This is completely absurd! It was a horrible experience! My niece was diagnosed with one gallstone at first, but thanks to this office and doctor., she now has many stones. He should not be allowed to practice medicine. My sister does not have private medical insurance, and I believe this office discriminated against her because of it. SMH

This is the absolute worst doctor ever. All this doctor cares about is $$$$$$$ they do not care to actually help their patients. I called and asked for a refill the pharmacy called me Friday afternoon to let me know that the doctor hasn’t authorized two of the medications when it’s the same medication he’s been taking for a year now. The doctor’s staff was extremely rude and condescending and super inappropriate when I asked to speak to the doctor and told them I would pay for the medication myself until my doctors visit. This office staff was so unprofessional and I urge everyone to never go here again. His office staff is horrendous. DO NOT GO HERE!

This doctor and the Alpha Care Medical Group are unethical! They were aware that my sister's daughter was scheduled for a treatment, but they failed to inform them that she required a Covid-19 test conducted before to the procedure. They tried to claim that everything was put down on the first papers they gave her, but it was all in English, and they knew my sister can't read or understand the language! Plus they had the audacity to tell her she now, owes $100 for their error. My sister now needs to go through the full procedure process all over again in order to get my niece back on the procedure list! This is completely absurd! It was a horrible experience! My niece was diagnosed with one gallstone at first, but thanks to this office and doctor., she now has many stones. He should not be allowed to practice medicine. My sister does not have private medical insurance, and I believe this office discriminated against her because of it. SMH

This is the absolute worst doctor staff ever. All this doctor and his staff care about is $$$$$$$ they do not care to actually help their patients. I called and asked for a refill the pharmacy called me Friday afternoon to let me know that the doctor hasn't authorized two of the medications when it's the same medication he's been taking for a year now. The doctor's staff was extremely rude and condescending and super inappropriate when I asked to speak to the doctor and told them I would pay for the medication myself until my doctors visit. I asked the office staff why they didn't inform me initially that the doctor would not be able to authorize the Medication until his appointment and they had no answer to provide me. Now it's Friday afternoon and I am unable to go see another doctor for my sons severe pain until Monday. This office staff was so unprofessional rude they were laughing and hung up on me then proceeded to call me with a private number when the person I spoke to over the phone told me there was no other person there I could speak to which was a lie. I urge everyone to never go to this place and to just stay away . His office staff are horrible people & they have no sense of customer service. His whole office only cares about money not the patient's health.

This is the absolute worst doctor staff ever. All this doctor and his staff care about is $$$$$$$ they do not care to actually help their patients. I called and asked for a refill the pharmacy called me Friday afternoon to let me know that the doctor hasn't authorized two of the medications when it's the same medication he's been taking for a year now. The doctor's staff was extremely rude and condescending and super inappropriate when I asked to speak to the doctor and told them I would pay for the medication myself until my doctors visit. I asked the office staff why they didn't inform me initially that the doctor would not be able to authorize the Medication until his appointment and they had no answer to provide me. Now it's Friday afternoon and I am unable to go see another doctor for my sons severe pain until Monday. This office staff was so unprofessional rude they were laughing and hung up on me then proceeded to call me with a private number when the person I spoke to over the phone told me there was no other person there I could speak to which was a lie. I urge everyone to never go to this place and to just stay away . His office staff is horrendous & horrible people & they have no patience care empathy. They only care about the money.

If I could give no stars I would. All the low star reviews are absolutely true. I still went to my appointment even after seeing the reviews to give this place the benefit of the doubt. I would never recommend this doctor to any parent. I was referred to by my pediatrician and this doctor should not even practice medicine. He was quick to diagnose without any tests or further assessments and quick to give medication. He had an attitude and wouldn't even look at me face to face just looking down. Any doctor working with children should care for them and be kind to parents. Horrible place I am not following his diagnosis or medications. He should get his doctor license taken away.

Doctor is pretty much useless, all these reviews show how rude, unprofessional, useless this doctor is. I sincerely hope you do see these reviews you are a doctor meant to help people, be positive and give the best advice without ATTITUDE.

1 star Pediatric Gastroenterologist Office that deserves 0 stars and shut out of business since its an establishment based on "business" and not actual care. Brought my son in to see a Gastroenterologist with a scheduled appointment but waited over an hour. After the long wait I said I no longer will wait and asked for a refund on my deductible. I was asked "isn't it important that he see's the Doctor for the issues he's been having". I Answered: Yes, I brought him in to be seen and it was at the exact time where he needed it most while in pain. If anyone in the office including the Doctor were at all concerned and believed it was important, he should have been seen right away. Yet, 3 patients that came in after were sent in the rooms to be seen before us. Anyone seeking care for their child should steer away from the services provided by the office and its personnel . There's much more i'd like to add but it'll only reflect and entail you that it's bad practice.

This doctor made me very uncomfortable. He would not answer questions on medication, he was short, condescending and dismissive. My child was uncomfortable with the exam, he does not have time to explain what he is doing and blocked my view with his body seemingly intentionally. Not cool in my book.