Saxon Surgery Center's Online Review Report Card

BEST 1ST TIME OUT PT EXPERIENCE!!!!***** 5 STARS!!!!Thank You ALL at Saxon Surgery Center!!!!!! YOU ALL TRULY QUALIFY AS.....THE DREAM TEAM!!!!!Rachel, You were my 1st point of contact and such a BLESSING to ease my mind and nerves!! Your patience and kindness speaks volumes and I Thank You for such EXCELLENCE in patient centered care!!!!Amy, Thank You also for your kindness, positive reinforcement, knowledge and confidence!!! Very Appreciated!!!!To Dr Tran...YOU ARE AMAZING!!!!! THANK YOU !!! THANK YOU!!!! THANK YOU!!!!!!!YOU made this experience..as my 1st time Out-Pt experience..... THE BEST!!!!! Wonderfully Memorable!!!!!!Now...most importantly....DR FEALY...THE BEST...HANDS DOWN...SURGICAL EXPERIENCE EVER!!YOU are Truly BLESSED and an EXPERTISE within your field!!!I have had ABSOLUTELY NO PAIN since waking up in recovery!! That was almost a week ago!!!I WOULD ABSOLUTELY REFER ANYONE Needing Your Expertise...And..to use SAXON SURGERY CENTER!!!!

The doctor and the anesthesiologists were great and caring; you can not find a better doctor anywhere. However, the reception desk staff needs to learn people skills. My wife Irma arrived at your office, and her sister was accompanying her to drop her off, one of the receptionists and no need to mention names; well, this receptionist was very disrespectful to my wife, who was already horribly in pain Irma, was treated in a demeaning manner by the receptionist. She told Irma that she was told to bring an I.D. with a photo in a very derogatory way. I have never been in a doctor's office where the staff runs amok and the receptionist racing her voice to asked Irma for picture identification. Irmas had left her purse in her sisters' car and, the receptionist was told to go get it  "TO GO GET IT" What kind of a person gives orders to a doctor's patient? Irma was told to go get it in a demeaning way; when her sister returned, the receptionist said to her sister, "You can't stay here" Irma had already told that the sister was dropping her off the office.  Please don't admonish the receptionist; she needs to be people-oriented. We still would recommend the doctor and many by then the receptionist well have better people skills.

Supportive, caring and attentive staff make all of the difference. Highly Recommended.

From Dr. Assil, to the nurses, to the anesthesiologists, to Rebecca at the front desk, you can not find a better doctor nor staff ANYWHERE as far as I'm concerned. His entire staff has been with him for years which speaks volumes in and of itself but you feel so cared for from start to finish to the, calling to follow up...just THE BEST. Wish I could give 101 stars. 100 as the rating and an extra one to take them completely to the top!

Dr. Assil and his staff at the Saxon Surgical center are wonderful!  Just had a procedure and feel so much better,  but besides how I feel,  the Dr. and his staff are excellent caring, warm people who treat you with great respect and personal attention!  I have been to other surgical centers but never had this wonderful care as at Saxon including the staff!  Dr. Assil is a very caring person!  Would never go anywhere else!

This is a wonderful group of warm and caring people.  So nice, so welcoming.  I almost forgot that I was going to have a surgical procedure.  The follow-up was better than I expected.  Thank you Dr. Assil and everyone at Saxon Surgical Center!

Great place! , clean. Terrific staff! "thank-you to Rebecca, Angie,Sharon, the O.R. staff" , they all had smiles on their faces, genuinely ! Professional,Dr Assil, a very special "thank-you !" You are down to earth, easy to communicate with. You listen ! You care !! and Dr Assil is so very smart and gentle as well !Donna, another big "thank-you !" Donna is amazing! She also cares, she listens, i felt very safe and cared for while under their care ! What a great team, i have been in health care for the better part of 30 years, this time i was the patient getting the care, and i would highly recommend Dr. Assil and his very amazing staff."Thanks for taking care of me and for making me well !"