Eyesthetica's Online Review Report Card

Dr. Christopher Lo did a wonderful job with my upper and lower eyelids and brow lift. People have told me I look 10 to 15 years younger. It is so nice to look in the mirror and see my eyes now! I told Dr Lo I did not want to have that "deer in the headlights" look. I wanted a natural look and he did exactly that. I would not hesitate to refer Dr Lo to any of my friends/family. He has a great bedside manner, answers all my questions and loves what he does. My optometrist referred my to Eyethestica and Dr Lo. Thank you again Dr Lo.

I really had high hopes for this office. Very disappointed. I signed up for the free consultation that was advertised on the website. Got several voicemails trying to confirm my insurance information which I don’t understand because I was going to pay cash. When I got to the office, they wanted a $200 non refundable consultation fee! I told them that they never told me that and they said they left me a voicemail asking for it. I have the voicemail and all they asked for was my updated insurance. Very unprofessional and basically calling me a liar. I don’t have a problem paying but at least be up front with it. That was a bad sign in my opinion.

Thank you Doctor Lo and Team for doing such a great job on removing my 20+ year old eye lesion! I highly recommend Doctor Lo for his expertise and professionalism. Before I met Doctor Lo, I had a HMO ophthalmologist told me that removing the eye lesion would require removing a few eye lashes, eye lid, leaving a scar, which I was concerned. Doctor Lo did such a wonderful job that the surgery was fast, painless and he was able to preserve my eye lid (NO SCAR) and all my eye lashes too! I was thrilled! During my office visits, Doctor Lo answered all my concerns/questions patiently and provided good recommendations. He walked me through the process, so I am very well prepare and know exactly what to expect for my surgery.My eye healed up amazingly fast, it was minimal downtime, I was able to wear contacts the next day. All the staff at Eyesthetica (Torrance) are super friendly, courteous, caring, and professional. The office is clean, spacious, and the location is very convenient with lots of free parking for visitors. Making appointment was fast and easy with text/email alerts to remind me of my upcoming appointments. Stephanie, who answers all my insurance and billing questions, is always so helpful and responsive! Doctor Christopher Lo (Eyesthetica, Torrance location), is very experienced and I highly recommend Doctor Lo. I will definitely go back for him for any future needs.

Third time is a charm! I had a chronic infection in my eye duct. Went to two other specialists and got two different diagnoses with different antibiotics and sent home to come back over and over again. I was recommended to see Dr. Lo by my friend who is a retinol specialist. I can't say enough about Dr Lo. He LISTENED! He explained everything thoroughly! He confidently diagnosed me with canaliculitis. He told me that he needed to clean out the eye duct with a small procedure under local. He knew I was going away for the holidays and said he would do it during his lunch to accommodate me! He cleaned it all out with precision... ended up finding an old permanent punctal plug that was placed at one of the other previous Drs 5 years previously! It had migrated and caused the infection. (I had suspected this and told the previous Docs and they replied "highly unlikely") Dr Lo seams to REALLY know his stuff and has a great bedside manner!The office staff seem really efficient and were super nice:) Thanks Dr Lo and staff!!

I had skin cancer on my eyelid and Dr. Melanie Ho Erb performed the surgery to remove it. She did an excellent job!Her office staff also worked with me and my insurance to get the lowest cost treatment.Thank you!