The Pain & Rehabilitation Medical Group's Online Review Report Card

Dr. Proanu has helped me with my neck and back pain. And, the staff Shirley and Linda are very nice. Thank you.

I went to get some advice on my back pain. The doctor was very knowledgeable. The staff was friendly and helpful.

Dr Katrina Von Krigenberg is the absolute best doctor around for fixing a painful issue. She saved my husband from 2 possible big surgeries that each had terrible chances of success (from what each doctor said). His original doctors could not agree on what was causing his pain and each recommended a different extremely invasive and expensive surgery to cure it but neither had a good "cure" rate. Someone recommended Dr Katrina and she asked for more MRIs which we had done and then she saw the actual problem and was able to create a treatment plan using her needles and lasers to fix a nerve problem, and my husband has been pain free for over 2 years now. My husband is a contractor who rides a bike and works physically very hard but she was able to get him back to work and play. He was in so much pain when we started with Dr K he could not sleep or walk or work let alone ride a bike or skateboard. We were dropped by our insurance in the middle of all this due to a mistake they made, so we had to pay out of pocket but it was very reasonable and worth any amount it cost to be honest. I have since referred Dr Katrina to two of my friends for back pain and she has fixed them both. Both had been to many different specialists with no relief. If you are just looking for "pain management" like a doctor to prescribe you pain drugs and not actually figure out how to fix the issue this may be not be the place for you. I think that is what some of the low star reviews are about and they make me sad because you can't find a more caring and professional doctor. Thank you Dr Katrina!

I am filing a formal complaint against Dr. Von Kreienberg. After rescheduling two epidural appointments she kicked me out of the group and refused to treat me or personally discuss with me the issues. The doctors assistant, Elizabeth is extremely rude, during one conversation addressed me as "you people" several times. She has a contemptuous attitude regarding the patients. After repeated attempts to rectify the problem, I was dismissed without with speaking with the doctor. I was told I'd receive a letter stating the reasons. It never came! I called and asked Elizabeth for it again, and again no response. I am in horrible pain and left without a doctor. Run, don't walk away from Dr. Katrina Von keigstenburg!!!

Without a doubt, Dr. Krista is simply amazing. She’s already helped my pain level in my knee so much. I have serious back issues and I just received a personal call from her directly, rather than her staff. She had thought of a spinal specialist who may be able to remove my spinal stimulator. She personally called him to explain my situation, and his staff was able to get me in this month. It’s not very often that any doctor goes out of their way in this manner for a patient. I recommend her to anyone who’s been struggling with chronic pain without results. She’s very compassionate and professional. Thank you very much Dr. VK, you’re truly amazing

Dr. Katrina Von Kriegenbergh and her staff are so amazing. She thinks outside the box and gets results. She has a great bedside manner. I thought it was just because I was a fellow provider, but I have sent my patients to her and they love her, too. She has a gentle touch with her injections, too.

Long waiting, SRO waiting room, poor service when calling, and no relief from pain after injections. Would not recommend.

If I could give this place no stars I would. First off, I used to come here for some unexplained neck pain. I saw Dr von Kriegenbergh who was a nice doctor and had great bed side manner. She spent time talking with me when I was scared and answered all of my questions both in person and via email however, she never got me better. Why? Because she didn't know what she was treating. Like I said I had unexplained neck pain so she just threw any and all treatment options at me to try to stop the pain but failed to get to the root of the problem. She is very symptom focused and wont dig deeper to find answers. My biggest complaint with this place is the office staff. Sandra, the person who schedules procedures, is the WORST. I was supposed to get botox injections but my insurance was pending and she FAILED to call me back on several occasions to let me know the status of my procedure. It wasn't until 6 weeks later that I received a letter from my insurance stating that I had been approved. Also, there have been several occasions where I have called to schedule treatments and have not received a call back from her. Beyond unprofessional. I wasted a lot of time at this place. I wouldn't recommend them to my worst enemy. Oh I forgot to mention that my first treatment was a round of trigger point injections that left me in even worse pain than before. The doctor admitted that it was a "bad batch" whatever that means. I should have stopped at that point and gone somewhere else.

I have been seeing Dr. Proano for my back pain since January 2015. I've had a few injections for my back without any complications or problems. For the first time in about 8 years, I have pain relief and have been able to go back my normal activities. I would definitely recommend him to others having back pain