Carlos Saad's Online Review Report Card

Excellent physician. He has done colonoscopy and endoscopy on me twice. I have received excellent services from him and his staff ! I am now getting ready to do this for the third time.

February 2022 Round Two! Another excellent experience! So grateful to have quality preventative medical care and hope to avoid the colon cancer that killed my mom when she was 62. Get checked, it can save your life! Dr. Saad took time to talk with me after the procedure, and I really appreciate his care. Next visit reccomended in 5 years. April 2018 Thank you, Dr. Saad! My experience could not have been any better. Dr. Saad is an excellent communicator, attentive, professional in every way, knowledgeable, pleasant, and personable. My initial consultation was helpful and informative. The staff was great. The scheduling was prompt. Details were clearly communicated. I left his office feeling comfortable and confident that I was in good hands. Dr. Saad spoke with me before and after the procedure, always providing helpful information and answering all of my questions. I'm very pleased with the entire experience and give my full recommendation for Dr. Saad.

He is so condescending and rude. My mom has been his patient for 20 years. Becoming a UCI professor has changed him for the worse. Recently he was bothered that my mom forgot to cancel a appointment with him (mind you that was 3 years ago). He came into the office and did not greet us. After my mother explained what was wrong with her, he brought up how she never canceled her last appointment which was 3 years ago! He was condescending and rude towards a patient in pain. We also explained to him that my moms surgeon nurse practitioner suggested a bacteria test and he was offended by that! He asked me if "he was a technician or what?" Then said "so you want me to do what a nurse practitioner says?" My response to him was "why is that a problem? He lacks bed side manners

He is literally an egotistical jerk! My mom has been his patient for 20 years. Becoming a UCI professor has gotten to his ego and head. Recently he was bothered that my mom forgot to cancel a appointment with him (mind you that was 3 years ago). He came into the office and did not greet us. After my mother explained what was wrong with her, he brought up how she never canceled her last appointment which was 3 years ago! He was condescending and rude towards a patient in pain. We also explained to him that my moms surgeon nurse practitioner suggested a bacteria test and he was offended by that! He asked me if "he was a technician or what?" Then said "so you want me to do what a nurse practitioner says?" My response to him was "why is that a problem? My mom has every sign of a bacterial infection in her stomach. She's had 4 huge stomach surgeries and you've always done that test for her her. Why does someone else's suggestion an issue?". It's a type of test where you blow into a machine and measures the bacteria in the stomach. He then said "I don't have that here." We have been his patient for 20 years, he's always possessed that machine. He ordered abdominal X-rays which were a month away. Then he told us that the breath test would probably take 2-3 months to get an appointment and that he had no control over that. Did not prescribe any pain meds or anything. Fast forward two months later. My mom had an appointment so he can discuss the X Ray results with us. My mom shows up and his secretary said the doctor couldn't see her because he didn't have the bacterial breath test (a simple machine you blow air into". Mind you he had the two major tests he needed to discuss the results of that. The office did not call my mother to cancel and the doctor refused to see a patient in pain and bleeding from her anus!!!!! At the X-Ray lab, the radiologist told my mom she has a hernia and doctor Saad knows this since he also has those results yet refused to see to her discuss those results and refer her elsewhere. He is also not a good listener and literally takes everything personal. Egotistical asshole! I filed a complaint against him with the medical board. He should NOT be practicing.Also; I don't understand why this man has such great viewers on other sites. He USED to be good years ago and now he's awful!!!! Lacks bedside manners. He basically stomped on my mother for not canceling an appointment 3 years ago and mind you she was in pain and cried!!!.

RUDE! Condescending! He was recommended by my primary, but this guy is completely lacking any bedside manners. I don't need to be friends with my Dr, but I don't want to feel like I'm imposing, or just a number. There you go, that is my review

He is very knowledgeable and you feel you are in good hands but he is terrible with communication and following up. It is such a shame because he could be the best if he would show a little more interest and compassion. His staff was very polite with me and helpful. I didn’t come back because he never followed up for a treatment, he got very upset that I saw another Dr and had colonoscopy with someone who gave the appointment right away and way less expensive. Came back with results to talk about my condition and treatment plan, but he lost total interest in helping me. Very sad and depressing. I wanted him to be my Dt. So sadly I never came back when I really needed it.

Office visit was fine but scheduling of procedure was not. Left multiple messages w/no return calls finally made appt for endoscopy at Barranca Surg Ctr. Pts ride had to wait outside due to Covid which was understandable but when they rec call to p/up pt at side door took 30 mins of ringing bell before nurse answered bell and retrieved patient. Dr Saad never contacted pt regarding bx results or discussed a plan for treatment. Pt phoned, emailed and never received follow up communication. Dr Saad did not provide care or compassion which has led to many months of undue suffering and loss of quality of life. We do not reccomend him and do not feel he is capable of providing appropriate care for his patients.

Believe the negative reviews!! I had GI issues/heartburn/acid reflux and stomach issues. Dr. Saad spent less than 10 mins with me, and billed my insurance over $900 for a 10 minute visit. He ordered a lot of lab work including an allergy test. Never heard back from Dr. or his staff. It's been over 6 months and still haven't heard from Anyone. Doctor Saad is WAY OVERPRICED and does not Help!!! He will not follow up with you or help you with your issues! There are way better Doctors out there & Saad isn't one of them. Wasted time & money!

Dr. Saad is the best physician I have been a patient of by far. I have been going to him for a few years. It started when I was desperate for a doctor who could diagnose my complicated GI issues. After going to a few other GI specialists and getting no results, a doctor friend of mine referred me to him. He spent time and did everything he could to first make the right diagnosis. No jumping to prescribe medications or procedures without first confirming he knew what the disease is. Then started a methodical approach until got my complex auto-immune disease under control. I know so many friends and family who have similar problems and most suffer on a daily basis. Some had to do extensive surgeries to treat their problem which often results in many post-op complications. Me, on the other hand, have been back to normal life for years now. I should have written this review a long time ago. The reason I am writing this review now is that he still impressed me again today by his individual attention. I just asked him via a message about referrals and other questions and he responded in minutes! Find another doctor who responds to patient questions this way. You are lucky if you get any response, mostly from an assistant a week later that tells you to make an appointment. You will not regret changing your GI if you are not happy with him/her. If you have an issue that is not resolved, chronic or acute, don't hesitate. He is now part of the UCI health network that is in Tustin. Get a second opinion. You will be happy you did.

Dr. Saad is the best physician I have been a patient of by far. I have been going to him for a few years. It started when I was desperate for a doctor who could diagnose my complicated GI issues. After going to a few other GI specialists and getting no results, a doctor friend of mine referred me to him. He spent time and did everything he could to first make the right diagnosis. No jumping to prescribe medications or procedures without first confirming he knew what the disease is. Then started a methodical approach until got my complex auto-immune disease under control. I know so many friends and family who have similar problems and most suffer on a daily basis. Some had to do extensive surgeries to treat their problem which often results in many post-op complications. Me, on the other hand, have been back to normal life for years now. I should have written this review a long time ago. The reason I am writing this review now is that he still impressed me again today by his individual attention. I just asked him via a message about referrals and other questions and he responded in minutes! Find another doctor who responds to patient questions this way. You are lucky if you get any response, mostly from an assistant a week later that tells you to make an appointment. You will not regret changing your GI if you are not happy with him/her. If you have an issue that is not resolved, chronic or acute, don't hesitate. He is now part of the UCI health network that is in Tustin. Get a second opinion. You will be happy you did. Sean F.Irvine, CA