Fertility Center Of California's Online Review Report Card
Fertility Center Of California
2.5
Average Star Rating
19
Total Reviews
1
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Fertility Center of California received 36.8% positive feedback, with patients praising helpful staff, honest communication, and successful outcomes. However, 63.2% of the feedback was negative, primarily citing unprofessional service, billing issues, and poor communication. Overall, while appreciated for supportive staff, it needs better time management and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Fertility Center Of California's Reviews
Super rude lady , she hangs up on me
Reviewed On Google
I was excited to be accepted as a sperm donor with FCC, and I followed up multiple times to schedule my first appointment. Despite calling, leaving voicemails, and emailing, I never received a response. Eventually, I was told I don’t live within commuting distance—even though I live in LA County and work in Orange County, right near their Tustin office. This felt incredibly misleading and dismissive after being accepted. I wouldn’t recommend applying here or relying on their follow-through.
Reviewed On Google
Honestly, I had to freeze sperm here and the rooms were very uncomfortable. I think I could design a way better donation room for the same budget. Kinda wish Kaiser didn’t contract out bc this was floptina
Reviewed On Google
The NP thawed my husband’s sperm x4 vials incorrectly destroying 4 perfectly healthy vials, denied wrong doing, and made it very difficult to get a refund. They never, ever apologized to us either. We were able to determine their incompetence because my husband and I are physicians and we obtained our medical records. This happened 8+ years ago but I would strongly recommend avoiding this facility.
Reviewed On Google
Do not come here. Terrible service. They sent me straight to collection without billing me. When I called they told me they have no idea and would figure it out and call me back. After a week I called again and same answer. I consistently called for 4 weeks straight and still didn’t get an answer.
Reviewed On Google
Terrible service
Reviewed On Google
No good
Reviewed On Google
Beautiful healthy baby boy. My son is 2 now. Would 100% recommend this place. Without them I wouldn’t have my son. Thank you fertility Center of California. Mostly thank you to Cindy for being real and up front with me truly blessed because of her.
Reviewed On Google
My wife and I used this place and we now have a beautiful healthy baby girl. Everyone was so helpful in the process. I could not recommend this place more!
Reviewed On Google
This place is super ghetto. Very unprofessional. Unclean. Overpriced. Untrustworthy. AVOID AT ALL COSTS. My fiance and I had to use this place and it was a terrible experience. Rude workers. Dirty "private" rooms. Just bad. I would suggest finding a more high-end place.
Reviewed On Yelp
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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