Donna Smith's Online Review Report Card

Dr not concerned about procedure performed which she coded incorrectly and was therefore not covered by insurance. After numerous calls and requests both she and her staff did not help at all. Went to another ob/gyn who said the painful procedure was unnecessary! Her staff was busy talking to each other as though I was not present when I came for appointments. Very disappointed.

First time at office and was very pleased with the cleanliness of her office and the staff was very friendly and professional. Dr. Smith was very knowledgeable, friendly and professional. Would recommend to a friend.

I am not surprise to read the negative comments about Dr. Smith. She almost caused me my life August 2008. It is only by God’s grace that I am still alive. Dr. Smith was my GYN from 1998 to 2008. She operated on me to removed fibroid what she called a “routine surgery”. A three (3) day stay turned into a 10 day stay, because I somehow developed bowel obstruction when she was closing me back up. During recovery my stomach was so distended (bloated), so another GYN doctor sent me to have x-rays done on my stomach. Dr. Smith seemed taken aback that another doctor would send me for x-rays to see if I had developed bowel obstruction. She did not believe I had bowel obstruction. Come to find out I had developed partial bowel obstruction after the fibroid surgery. I wasn’t released from the hospital until 10 days later after the fibroid surgery. I returned to the emergency room on day 11, because I had developed full bowel obstruction. I had to have emergency surgery to correct the problem, so I was cut again in the same C-section location where they went in to remove the fibroids 11 days later. I stayed in the hospital for another 5 days before being released from the bowel obstruction surgery, but the night before I was being released I told the nurse my leg was hurting. She informed Dr. Smith and Dr. Smith ignore my claim about my leg hurting. It wasn't until I was being checked out of the hospital is when I told the vascular surgeon (who performed by bowel obstruction surgery) my leg was hurting. He immediately sent me for a Doppler on my leg. It turned out I had a blood clot. When Dr. Smith heard about it she said to me, “I thought it could have been a DVT, but you are so young and healthy, so I didn't think much of it". Instead of her looking into the leg pain she was totally dismissive just like she was when I had partial bowel obstruction after my fibroid surgery, which in both instances turned out to be very serious. I was sent home after discovering that I had the blood clot in my leg with blood thinners, but was rush back to the emergency room 2 days later because I was having shortness of breath and back pain. The blood clot broke off and travelled to my lungs. I had multiple blood clots in both of my lungs. I had another surgery to have an IVC filter put in under my vena cava so the clots would not travel to my heart and kill me. Three (3) months later I had the filter removed. Dr. Smith was negligent and almost caused me my life. It is only by God’s grace I am still alive. I would not recommend anyone going to her, because a routine fibroid surgery went wrong at the hands of Dr. Smith. Instead of me having one (1) surgery and a minimum 3 day hospital stay, I had a total of four (4) surgeries and a total of 21 day stay in the hospital. Had I known a routine fibroid surgery at the hands of Dr. Smith would have yielded the complications I had, because of her negligence I would have let another doctor performed my surgery. I thank God I am alive today to share my story with you.

I've been with Dr. Smith for over 22 years, and her and her staff has always been a courteous office staff from day one. I've referred so many people to her, and everyone had given the same treatment. Keep up the good work!

She was nice in person but she does not respect patient privacy. She constantly calls my mother instead of myself whenever it comes to my test results or my next appointment. It is frustrating to not be treated as an adult when I am legally one.

My first visit she didn't show up. They told me she had an emergency. My second visit I waited for an hour then I left. I have no idea when she arrived. My time is just as valuable as hers. I never went back. First impressions is very important to me.

unprofessional, always late, very long wait time over all experience horrible

Dr.Donna Smith almost killed me I was 9 months and two weeks pregnant , I was experiancing severe swelling in my thighs , knees, and feet. I went to her office twice in one week I gained 7lbs in two days and I had extreme shortness of breath. She ignored all my symptoms and told me I was normal. Now I am suffering from a heart comdition called bi-atrial enlargement. She would not take me out of work I stand up all day at work and she refused to take me out. In a result from her actions I was putting too much stress on my heart retaining fluid. She was negligent unprofessional and arrogant during my whole pregnancy please save your life and stay away from her ! She only has one nice professional girl on her staff, if you see her please tell her to work for somone else

First annual visit I had with Dr. Smith was great, she was punctual and I was in and out in less than an hour. The office is very run down, but overall had a good experience. Second year, I showed up for my appointment and they said that she was running late and I would wait 45 minutes. I was the first appointment of the day, and she was late. They didn't feel the need to call. This year, I called to make an appointment, was on hold for 5 minutes, and had a rude receptionist tell me I already had one. I showed up for the appointment a couple minutes early, got to listen to the receptionist/medical assistant gossip until they turned the TV on. Then, I was called up, I was told that she texted the doctor to see if she is on her way. Why would the doctor not show up when she has appointments scheduled?! I waited another 35 minutes and gave up and left. Very poor service and will definitely never return.

I had Primary Peritoneal Cancer in 2013. We could not find it at first, but she would not give up. After many tests that came back negative, PET scan finally found it -Stage 3. She did surgery and I did 4 mths of chemo. All has been clear. She was good, sad she is no longer in AZ? Thank you Donna Marie Smith, I really just wanted to Thank you for not giving up.