West Coast Dental Of Van Nuys's Online Review Report Card

I got some root canals and extractions and I must say the dentist at this office has done an amazing job with my dental work

office exp. with Kim. she's gr8 & smiles at ya. and is transparent in her receptionist job. care quality from Abby He did a comfortable prophylaxis cleaning, flossing, manual scraping that i was do for & floride application All he explained throughly what he will be processed job well done. My 1st examanition Dra. She is conservative and we will monitor my LRight teeth for senisitivity from cold eating. no cavities this visit. excellent dental office. many pts and they are not understaffed. as they do quality and time. thanks again abby and kim. parking is hard. construction there is.

The staff are friendly and efficient. The dentist did my extraction so fast with very less discomfort. She has a lot of experience and she did an amazing job with my extraction . Dental assistant Abi was great and gave me detailed post operative care.

Dr vadi is great. Love her as my dentist. Very knowledgeable and gave me options with my dental treatment.

Please listen to the reviews. They were a last resort because I was in unbearable pain. As soon as you walk in, the chairs in the lobby are old and torn. I had 5 shots to numb my tooth and still felt extreme pain. I arrived at 845 am left after 12pm. Unless if you’re getting wisdom teeth or a root canal done there’s no reason to be waiting around that long at a dentist office. Also, I was already in a lot of pain and very anxious as you can imagine. They were very uncaring and the dentist said I made her uncomfortable making noise because it hurt. Do not come here!!!

I came here for a last minute exam about two years ago, having never been a patient here before. The staff was kind and welcoming but disregarded my initial issue and started making a list of all the things they felt needed to be "fixed" on me. Stupidly, I let them check to see what my payments would look like through running my credit and since then, I have been getting SO MUCH spam and junk associated with my credit. On top of that, they call me multiple times a year to try to get me to come back after I've told them many times I do not plan on coming back. Definitely would not come back after all that.

Been sitting here over an hour. Thanks for telling me to be ten minutes early. 42 minutes after my appointment time they tell me my insurance actually won’t cover the full amount after telling me it would. Still no end in sight.

I do NOT recommend this dental clinic—don’t waste your time coming here. EVERY SINGLE TIME I made an appointment, I was left waiting over an hour. They told me it was because I booked at 12pm during lunch time but the previous appointment was at 9am, was that their breakfast time? It’s clear they overbook and don’t respect their patients’ time at all. On top of that, the dentist has done a filling on the same molar twice and still can’t figure out why it’s sensitive. It honestly feels like she’s just guessing every time. She removed the previous filling just to replace it again, and I’m still dealing with the same issue. Overall, very unprofessional, disorganized, and frustrating experience. Save yourself the time and go somewhere else.

I went to this office in severe dental pain on a Saturday, desperate for help, and what I experienced was honestly shocking. The office itself was visibly unclean--worn, stained chairs and an overall lack of basic hygiene that made me uncomfortable the moment I walked in. That alone should have been my first sign to leave. What made it worse was the staff. I was clearly in distress, and instead of showing even a shred of compassion, I was treated like an inconvenience. I was actually turned away while in tears. No urgency, no concern--just cold, dismissive behavior. Before even being examined, they handed me paperwork to sign stating that they have me sign n then will explain, NO! You EXPLAIN FIRST. How can you "consent" to treatment that hasn't even been discussed or evaluated? That felt completely inappropriate and misleading. I later saw that other reviews mentioned similar issues, and I regret not listening. If you are in pain or need urgent care, this is NOT the place to go. You will not be treated with empathy, professionalism, or basic decency.

⭐☆☆☆☆ I went to this office in severe dental pain on a Saturday, desperate for help, and what I experienced was honestly shocking. The office itself was visibly unclean—worn, stained chairs and an overall lack of basic hygiene that made me uncomfortable the moment I walked in. That alone should have been my first sign to leave. What made it worse was the staff. I was clearly in distress, and instead of showing even a shred of compassion, I was treated like an inconvenience. I was actually turned away while in tears. No urgency, no concern—just cold, dismissive behavior. Before even being examined, they handed me paperwork to sign stating that they have me sign n then will explain, NO! You EXPLAIN FIRST. How can you “consent” to treatment that hasn’t even been discussed or evaluated? That felt completely inappropriate and misleading. I later saw that other reviews mentioned similar issues, and I regret not listening. If you are in pain or need urgent care, this is NOT the place to go. You will not be treated with empathy, professionalism, or basic decency.