Clearview Treatment Programs's Online Review Report Card

please read the other warnings here! groups are dead silent and on a dirty patio. photos are not what they appear. the house is a disgusting mess, with bugs, grease, trash, smelly plates, old meat and fish all over, junk food, no outings, rude dismissive staff including chris (others have complained), people falling asleep during training, teaching, aggressive violent behaviors towards one girl, watching her be bullied over and over, admissions person promised so many things (crystaa) and never actually were delivered. filthy poopy bathroom, dirty cheap furniture, rude maid that wouldn't give anyone duvets/pillows, no therapy as promised, case manager stood me up multiple times, hold patients hostage when they want to leave, at least 5 people quit within 5 days! rip off, money motivated, false advertising, deplorable food/conditions, boring curicullum, clicky negative patients who bno outings, arely spoke except to complain, no gym, no exercise, junk food 24/7, people with psychosis, psyc wards, they don't even allow your lotion, toothbrush, floss, body ouf? no cell for 30 days?? do not go here! scammed 100%. make someone use the hallway bathroom to shower where everyone poops. seriously?????? staff that were great: jojo the chef, kate the pysc, evan, jessica, anne, natasha, max and colby. the therapists are not good from what i saw. doodling and drawing pictures of our "moods" at our age is ridiculous. some fell asleep, some loved to hear themselves talk the entire time. we were literally discouraged from sharing and one girl started bullying someone over her sharing and then cussed, started punching her own face! it was so scary!

-awesome staff -felt supported -nice area of LA......would come back if I could. thanks all!!!!!!!!!

I don't know where to start. This place is not where you should go to get help. I went here because I was out of choices and was told that this is the best place for DBT. I do now have a diagnosis of BPD but do have some tendencies like self-harm and suicidal ideation. But honestly, my daughter died, so I feel like I'm actually doing ok. I really tried to get better. I struggled during the first part of my treatment. I was eventually hospitalized at UCLA for 19 days because they (CV) couldn't help me and actually nearly killed me. One of the techs giving me my medication overdosed me with my Lithium (Which can be very deadly if overdosed on) because she wasn't reading the pill bottles. For several days she was giving me an overdose of my Lithium and then when I tried to report it, my therapist ignored me saying that I needed to talk to the tech first. Ok, let me tell the tech that was overdosing me that she was so that she can cover her tracks before they are able to complete an investigation. They did complete the investigation, found out that I was telling the truth and then didn't fire the staff for overdosing me. I'm telling you. Don't go here.

Deplorable. I had to remove my son from treatment after he was being harrassed and threatened by another client. Police had to be called, and still the staff did nothing. Chris, a tech I spoke with, was rude, unapolagetic, and very unhelpful. This is not a safe enviroment for treatment.

I attended Clearview in Pasadena for two months. I am so grateful for the opportunity to have been in a protected environment while I waited for my medication to kick in. This place saved my life. The staff are caring, being able to participate in music therapy, art therapy, acting therapy, and the regular sessions lead by the therapist really helped me. I didn't think it would but it did. The place in and of itself can't cure you but the combination of their care and medication can change your life for the better. Being with peers going through the same or similar situation made me feel less alone and ashamed of my experience. I made life long friends and am grateful to Clearview for all of their help and support. I would recommend them to anyone struggling with a mental health crisis. And I appreciated all the available snacks and tea. Lastly, I read on other reviews people struggled with having to hear their peers share some things that may have affected them negatively. I have compassion and understand how this can be triggering especially when you are going through something awful but I appreciated the opportunity to share my truth in my darkest moments and therefore would not wish to silence someone else's opinions. I agree that depending on the therapist leading the group somewhere better than others and ensuring that everyone had the opportunity to speak and be heard. But even so all in all again I am so grateful for this program. I am today back to work and living a happy life. Thank you, Clearview !

Even though I wrote a review already. I forgot to add something that one of the therapist D did in a class. He played the guitar and let us rest and fall asleep if we needed it. He really understood how hard it was to be in treatment seven days a week and not get a chance to rest. It was a beautiful class. They need to incorporate more things like this. Sometimes it feels like you're going and going at this place and you don't get a chance to rest. Like I said it was a beautiful class and to me personally it relaxed my mind and I felt at peace, you work so hard while you're in treatment you need more breaks and longer walks between classes. We need more therapist like this that take care of our mental health that's what we're there for at the end of the day.

I cannot express enough gratitude for my time at Clearview Residential Treatment Center. When I arrived, I was in a depressive state with overwhelming feelings of hopelessness and high anxiety. Today, I feel equipped with the right CBT and DBT skills to cope with any challenge thrown my way, all thanks to the dedicated and compassionate team at Clearview. From the moment I stepped through the doors, I felt well taken care of. The staff, including Penny, Sandra, Ben The guy who's always Zen, Logan who thinks deeply and keeps strolling , Eduardo, Hanna with the vibes, Melony , Abiel , Monica, both Rachel's and Johanna, just to name a few , were standouts as they were always checking in on me every 15 minutes to ensure my safety and security. Their constant support and genuine care made a world of difference in my healing journey. In addition, the medical team here is top notch, nurses such as Gina , Psychiatrist Kate, and an extremely smart, Therapists Kai and Doron left huge impressions based on their follow ups and expedient administration of the right medications .The culinary experience at Clearview is another highlight. Chef Ailyn and Chef Courtney prepare some of the most delicious and rich lunches and dinners I've ever had. Their meals were not just nutritious and nourishing but also provided a sense of community, comfort and joy in our daily routines. The community within Clearview is another standout feature. The clients I lived with were incredible, offering mutual support and camaraderie that greatly enhanced my experience. But what truly sets Clearview apart is the outstanding leadership helmed by Clearviews Director Gillian and visionary guidance of their CEO. Their compassion and dedication to mental health care trickle down through every aspect of the program, creating an environment that is truly conducive to healing and growth. In short, Clearview Residential Treatment Center has transformed my life. I leave here not only with effective coping skills but also with a renewed sense of hope and confidence. I wholeheartedly recommend Clearview to anyone in need of compassionate and comprehensive mental health care. Thank you so much to everyone at Clearview for your unwavering support and dedication. It is without a doubt, I wholeheartedly implore and recommend Clearview Residential Treatment Center to anyone in need of comprehensive, compassionate care.

Clearview is the best treatment center I have been to and it probably even saved my life. I would recommend this place and say you are lucky person to be treated by these loving well trained team. My therapist Rachel K (5star) she cares she listens and does trauma treatment better than anyone that's helped me and my family. She helped me through some trauma I never thought could be helped. She is fun she is serious and she can be tough if needed (no shananigans lol) My psychiatrist Kate was so caring and so nice. She is the one prescriber that goes through all medication and checks the side effects as well as making sure every medication works together. She cares about her patients so much and listens to their needs as well as making sure they are getting the right medication. So many others to give a shout out to. That will be my next post Shannon/ shananigans

I checked into Clearview on January 15, 2024 because I had heard that it was an amazing program back in 2021. I was shocked at how disorganized, uncaring, and exhausting my experience there ended up being. On my first night there, they wrote down my medications for 9 am instead of 9 pm so I couldn't take them and I'm bipolar - I stressed how important my medication was multiple times during intake. They didn't let me speak to a nurse or doctor that night either. This was the first time that I learned that the advertised 24 hour nurse was actually not available to us. Group was 9-5 7 days a week and we had to go to a meeting every single day. There were no breaks on the weekends. Outings on Wednesday and Saturday were only about 2 hours long, and they made us come up with ideas even though we didn't know the area and options were very limited. The groups were 45 minutes long and mostly worksheets. There are no cameras and most of the staff would lock themselves in the office, which is a separate building. Many of them talked down to us if they even talked to us at all. For example, the first time I talked to my case manager Jack was when I decided I wanted to go to a different program and he made faces at me, interrupted me, and told me twice that I'm not making a smart decision and that he didn't care if I stayed or left when I communicated my disappointment. I told him that I hope he heard our concerns and he said "what, that the census is low?" which dismissed everything I had said. He said he would talk to my dad about it and I told him not to, and then found out that he called my dad anyway to say "your daughter doesn't want my help" as if I was the difficult client in treatment. I found out later that he started calling alumni asking them to leave good reviews to bury ours. There were 4 of us in the program during most of my stay and 3 of us left with me. I also heard that a client after me tried to leave and they wouldn't let her. When she called the police they called to tell the police not to come. On one of my last nights there, they put a girl straight off of the streets into my room at 11 pm. She talked to all of us about smoking crack and went through withdrawals in the same house where some of us had already been sober for weeks. There was no separate detox. Even when I decided to leave, the clinical director Stephanie and Jack wanted to move me to the women's center and Stephanie told me that smoking weed every day wasn't a big deal - probably so she could validate moving me out of the dual diagnosis program and into the women's. I appreciate the therapists Andrew and MJ - the latter of which admitted to us that the program is a shitshow and has since quit. I appreciate the few staff that did sit with us and treat us like humans: Anna, Ariana, Melanie, Hannah, Abiel, Jojo, Jamila, DJ. But I'm at a much better program now. I'm so happy that I didn't settle for Clearview and that I trusted my gut that there were so many things that were very wrong. Clearview needs a complete makeover if it's not completely shut down - but I have heard that they fired their CEO. I hope that means they're moving in the right direction again.

Hi everyone! I stayed at Clearview Treatment Center for a full month and had extremely negative experiences. Before I dive into that, I want to say that the best part of Clearview was not the curriculum, but the PAs (staff that watch us). I want to give a special shoutout to Jamilah, Marlene, Jennifer, Maddie, Irene, and Irene's daughter )sorry for forgetting your name)! I also forgot to mention this in a different review I did for CVTC, but the FOOD! The chefs are phenomenal. But for forty to forty-five thousand dollars to socialize with sweet staff that are severely underpaid and to be able to eat 5-star food - it's just NOT worth it. I am going to give a listed detail of issues that you may want to consider when choosing a treatment facility for your loved ones/yourself. 1) Understaffing I am not sure if Clearview is still understaffed (therapists) or if they're still working the lead therapist to the bone, but this was a major issue for patients. I walked in on a patient (who became my friend and roommate) that kept sobbing day after day because the lead therapist would continue to make promises to meet with her and continued to leave her wondering when she'd see her. I will say that I do not know the details of that patient/therapist relationship. What I can say, however, is that that patient would sob continuously as they expressed the abandonment they felt. 2) Inappropriate comments by therapists One of the therapists (who I am not sure is employed currently) said out loud in group, "Omg DBT mindfulness is so f*cking boring" and skipped exercises on purpose. That same therapist also kept asking patients if we had "seen her vape" around the house because she had "set it down and lost it". I can NOT make this up. A different therapist disclosed another patient's self-harm incidents and her struggle with purging/her ED. Initially, I was shocked that this information was divulged to me. It felt like a violation of HIPPA. I felt extremely uncomfortable knowing that MY information, trauma, etc could be mentioned to other patients I was in treatment with. I brought up this issue to the therapist and she said that the patient had discussed this in group, which is why she could share that information with me. Regardless, it felt inappropriate and made me feel like I could not trust my therapist. 2) Absolutely no control of patients which leads to continuous disruption in group. A waste of money for those who paid out of pocket and have to listen to patients talking about sex, drugs, self-harm, or random topics that completely distract from group. Therapists do not care enough to control the group. It was terrible to be so desperate to help just to have therapists not bring group back on track until 45 minutes to an hour into group. 3) "Anonymous" meetings on Zoom on our schedule Some PAs would literally just turn the volume down on the meeting because everyone complained that they didn't want to watch it. Patients would make fun of those on Zoom, talk about random things during it, and completely zone out and disengage. The staff did not care. Furthermore, we would watch random anonymous meetings the staff would find. Monday, what are we watching? CODA (co-dependents anonymous). Tuesday, maybe AA (alcoholics anonymous)? What I didn't mention, however, is that we couldn't even PARTICIPATE in the meetings. Yes, for forty-five THOUSAND dollars we were put in a room every day, expected to be silent (which, as mentioned, NO ONE was because it was a complete joke), and watch STRANGERS on Zoom and attend anonymous meetings. Horrible filler for therapists/admin who have run out of ideas to legitimize why they can charge more (my guess, at least). 4) Messy diagnosing of mental illnesses I have mixed feelings about one of the lead therapists at Clearview. She was amazing in some ways, but negligent in others. When I had the head psychiatrist tell me "Do not listen to her, she does not know what she's talking about- she can't diagnose because she does not have the credentials", it created turmoil for me. My diagnosis' went back and forth and I was told by my therapist I didn't have my diagnosis (BP), but then the psychiatrist would diagnose me with it. I even have a letter from the psychiatrist attesting to my care team/professors that state I have (BP), but on my medical records leaving Clearview I was diagnosed with MDD because the therapist had, verbatim, "Never seen [you] manic". Obviously, that is not how BP works. BP is episodic and there was no evidence of mania due to me being a depressive episode. I am extremely blessed that my psychiatrist back home was appalled that my diagnosis was handled this way. I am now receiving proper treatment for my disorder. I would recommend Clearview Treatment Center in Edmonds, WA. The care they gave me was out of this park. Everyone there was so awesome. They are a Christian program, BUT you can opt out of all those religious courses.