Juan Carlos Gonzalez's Online Review Report Card

The staff are very rude and unprofessional. In person as well as on the phone. If you have a reaction to any medication, it says to call your doctor. When you call, all they say is just go to the emergency room. They act as if who cares, we already have your money. It's almost as if they are not real Medical professionals at all. I don't recommended this place to anyone. Please for your Health stay away.

Absolutely the worst office staff experience I've ever experienced with a doctor. They never answer phones, the voicemail box is always full, and even when reached after multiple call attempts day after day, requests for call back from billing are never returned. They coded my family's physicals incorrectly (first time visitors) and now are attempting to charge us $225 each for routine , preventative care that should have been covered in full by our insurance, but never return calls to resolve the issue. Yet, they keep sending bills of course. I will be finding a new doctor and will have to physically drive over there to speak with someone - huge waste of time and money, do not choose this practice for your primary care needs, they have terrible service and obviously don't care for their patients.

Dr. Gonzalez has been my Internist for five years. He listens and explains everything thoroughly. He has helped me to understand what the specialists prescribe and recommend. I depend on his medical advice and am grateful to him and his staff. Kudos to Amanda.

This doctor has a terrible office staff. Time after time they have forgotten to call in medication for me causing extreme discomfort. I don’t know if they are simply incompetent or understaffed but I highly recommend staying far away from this office.

its unbelievable that i was told that my husband cannot see doctor gonzalez until 2 weeks from now and no doctor was left to fill in for patients. were requesting a refural to a specialist immediately due to him having a tumor in his large intestine that needs to be removed as soon as possible. we cannot wait 2 weeks due to the circumstances but when we called the receptionist suggested we just find another pcp. unbelievable !! totally disgusted with her comment.

Dr. Gonzalez and his staff are wonderful. He listens attentively and responds. His diagnosis are accurate. Very little wait time. Yes, I will recommend him to friends and family. Norma B.

This Dr. is amazing! Super intelligent! Best bedside manner I’ve seen. I would recommend him to anyone with chronic health problems. The whole office staff is very kind!

Dr. Gonzalez, and his staff, especially Amanda, are AMAZING!!! He listens to what is wrong, and tells you what the solution is... Amanda, is beyond Incredible. I recommended him to my family and all my friends.

Always a thourough and pleasant visit with very little wait time! The staff and Dr are great and incredibly friendly!

He is a very good Dr. And he is understanding about my health needs!!