Desert Sky Dental Group And Orthodontics's Online Review Report Card
Desert Sky Dental Group And Orthodontics
3.4
Average Star Rating
388
Total Reviews
20
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Desert Sky Dental received 59.8% positive feedback, with patients praising the professional and friendly staff and comprehensive care. However, 40.2% of the feedback was negative, primarily citing billing issues, unnecessary treatments, and poor communication. Overall, the practice is appreciated for its expertise, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Desert Sky Dental Group And Orthodontics's Reviews
This dentist is the best! Everyone person there is happy and helpful from the front desk to X-rays. Dr Manny was amazing and patient with me. He explained and organized my care plan with me. And made me feel so comfortable! Dr Ali is also amazing and speedy with his work! He know what he’s doing and does an amazing job! I highly highly recommend this dentist!
I have a lot of anxiety going to the dentist. I was a crying mess! Dr. May Nashaat and her assistant Jose are phenomenal. They made me feel so comfortable I will be going to her regularly. I had extractions and other work done. I felt NO Pain at All!! I will recommend Dr. May to all my family and friends. A++++++++
Always gentle and works great with my insurance
Dr. Manny and Shirley did amazing work! Came in with a little bit of tooth pain, found a few issues and they fixed everything quickly! Will be referring my friends and family here.
The staff here were very attentive and made sure I was comfortable throughout my visit! Shirley took great care of me and was verte thorough with her work.
Dr. Manny and Shirley did amazing work! Came in with a little bit of tooth pain, found a few issues and they fixed everything quickly! Will be referring my friends and family here.
I am extremely disappointed with this dental office. My son and I had the worst experience here. My son had an appointment with Dr. Manny back in May of 2024. He was not patient with my son's fear and anxiety and refused to work on his cavity after only 5 minutes with him and referred him to pediatric dentist. The office continued to make mistakes on the pediatric referral to my insurance so my referral kept getting denied. Because of the continued mistakes they were making, my insurance asked that they mail the referral. The receptionist did not have a mailing address to send it to so they just let the referral sit in my son's file and never bothered to follow up on it. Because of their continued mistakes during a 4 month period, my son's cavity got worse. I have decided to change dental offices and never come here again!
Is it all dental offices that have "Desert" in the name that seem to have facility cleaning issues? Do you really think your office is sterile? I come here because it's close to home and I'm sick of searching for care. My recent visit was alright, however, as I looked around I noticed the rooms didn't appear very clean which made me just wanna get it over and done with asap! Maybe I need to start a dental office cleaning business....?
Every person I met at this dental group was professional friendly. The work was done quickly. I've been to so many dentists up here in Victorville. This one is the best
Horrible experience today. Don’t ever go there. I think this will be my last visit. I will spend more money somewhere else and pay them then this place who literally hurts you.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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