Kelly Smile Dentistry Victorville's Online Review Report Card
Kelly Smile Dentistry Victorville
4.3
Average Star Rating
326
Total Reviews
31
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Kelly Smile received 85.0% positive feedback, with patients praising the professionalism, friendly staff, and clean environment. However, 15.0% of the feedback was negative, primarily citing high prices, long wait times, and miscommunication about treatments. Overall, the practice is appreciated for its exceptional care, yet it needs better transparency in billing.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Kelly Smile Dentistry Victorville's Reviews
Absolutely fantastic staff! I was serviced by Dr. Kelly Zeta, Hannah and Genaro. I will definitely recommend this dentist to any and everyone. Their customer service, professionalism, and patience is top teir. The office is also aesthically pleasing.
“I couldn’t be happier with the dental work I received! I had 16-year-old fillings in my two front teeth that needed replacing, and Dr. Kelly and Dr. Hanna were fantastic. The results were even better than I expected!” They were also very kind and attentive!
Great staff, thorough exam info and cleanings. Thank you!
I like the dentist I would recommend family and friends 💙💙
Great for your first dentist appointment and nice staff.
I love this office for their competence, friendliness, and professionalism. Brianna, the hygienist, was the best ever! She was thorough, thoughtful, informative, personable, and did a fantastic cleaning. I look forward to my next cleaning.
My experience at Kelly smiles was amazing. I love the staff everyone was really friendly. I would recommend going there.
We were in the hunt for a new dental office after we moved to the high desert. We tried once office in Hesperia and were not thrilled. I was referred to see Dr. Kelly by a neighbor who has been a patient of Dr. Kelly's for many years. I decided to try it out for myself I called to setup a new patient appointment and was greeted very well. I had a lot of questions and they were sure to answer and address my issues. I was able to get a next day appointment. When I walked through the doors of Kelly Smile the front staff made sure to greet me. I have never been to an office where the front staff dress so nice! The wait time was very minimal after filling out my forms they brought me back very quickly. I was called back by the office manager who gave me a tour of Dr. Kelly's office. I have never had a tour of a dental office I was amazed. The assistant was great she is very knowledgeable and patient with me while having my X-rays taken. The office has all of the latest technologies I was amazed how quick the X-rays popped up onto the computer screen. Dr. Kelly came into the room to do my exam she introduced herself to me asked me the reason for my visit I explained about all my work that I'd need to have done, she completely my exam and went over my treatment with me. I am those people who ask a million and one questions she answers my questions without hesitation without getting annoyed or upset that made me feel at ease she is looking out for my best interest I am not just a dollar sign to her, that right there is reassuring to me! She did mention she has an associate doctor and they would both take real good care of me. She introduced me to her associate Dr and go figure her name is Dr. Kelly (Zeta) as well! I have never met any Dentists who care genuinely for their patients! I'm glad I made the appointment. After my exam was completed I was told I would be talking to the office manager regarding my treatment plan, I do have some work that needs to be taken care of my schedule is very difficult with my work and home life they were able to accommodate my schedule I was even told they do same day crowns in office! I didn't know that was even a thing!! I am so excited to start my dental journey with Kelly Smile! I owe my neighbor big time for referring me to se Dr. Kelly This is the place you need to be for all your dental needs. Super clean super modern! I cannot express how welcomed I felt at a dental office! Thank you team at Kelly Smile!!!!
I had an amazing experience at Kelly Smile Dentistry in Apple Valley. Dr. Kelly Hong and her team were super friendly and made me feel comfortable right away. The office is clean and modern, and they use the latest equipment. Dr. Hong was gentle and explained everything clearly, which really put me at ease. The whole staff was caring and professional. My procedure was smooth and painless, and I left feeling confident about my dental health. If you're looking for a great dentist in the area, I highly recommend Kelly Smile Dentistry. They really care about their patients and do a fantastic job!
Great and friendly staff. Love the ambiance of the clinic. Dr. Kelly was super sweet and listens to your concerns. She has great bedside manners. I’d recommend this place to anyone who is looking for a great friendly and welcoming experience.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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