Andrew B Menkes's Online Review Report Card

Dr. Menkes is a wonderful doctor. Dr. Menkes' warmth, friendliness, and concern make seeing him a pleasure.

Beware of this unprofessional and dishonest clinic. I visited this clinic a while ago but am sharing this now to warn others. My experience with Dr. Andrew Menkes was unprofessional and painful. Medical Negligence: The nurse forgot to prep the anesthesia and did not communicate with the doctor. Dr. Menkes proceeded to inject the keloid treatment without numbing, which was incredibly painful. Poor Manner: When I asked why a shot was still sitting there unused, he didn't apologize. Instead, he tried to shift the blame to me, saying I should have told him. Billing Issues: To top it off, the billing was incorrect. They used a CPT code for more than 7 lesions when I only had a single keloid treated. Please be very careful if you choose to go here. (Disclaimer: This visit occurred a while ago, but the issues warrant a review.)

Dr. Menkes is a conscientious, knowledgeable Doctor who performed a wonderful Moh's surgery for me. I was very impressed by him, the staff and the clinic. I would highly recommend Dr. Menkes and the clinic.

Avoid this location as it's a complete rip off. I was charged $400 for a 5 min appointment to have a doctor look at a mole with some magnifier. When I called and asked about the charge, I didn't get any clarification from the receptionist nor the billing department so I called again and talked to the manager, Garrett. He told me there is a "New Patient" charge which applies to first time patients and it's for registration and blah blah. Additionally I was told that my insurance is not good, I have a high deductible and I should reach out to insurance. I have United Health Care which is perhaps the best provider in the country and they covered/paid about $150 of the total bill. Anyways, all along my question was why I got charged $400 for a 5 min appointment and why was this not communicated to me prior to my appointment? Garrett said everything he could to dodge the question. His best answer was these are normal prices and we don't charge anymore than other places. I made it clear that I don't agree with the charge and don't want to pay it, $400 doesn't seem to be a fair charge for that appointment. After a while, I received a call from the billing department asking if I want to pay my portion of the bill ($250) which I said no because I don't agree with the charge and I had spoken to Garrett. I asked her to reach out to Garrett or have him give me a call to discuss this. I never received a call and after a few days I got a letter from a collection agency giving me a deadline to pay the remaining balance. So I was forced to pay the amount that I never agreed to pay or was even told about it before hand. This was never a matter of money or payment, rather just a question of why a $400 charge for a 5 min appointment? What service was provided that was worth $80/min? Was a cancer cured or a surgery done? In fact none! Garrett seemed incompetent and failed to explain how the service I received was worth that much. He failed to resolve this issue and when I asked why was this not communicated at the time of checkin, he had no explanation except the cost can vary. A simple solution would be to give people a minimum cost they should expect to pay and a maximum cost based on after visit notes.

awesome best dr, best practice, always find a way to support their patients

Compassionate, professional and an excellent doctor and surgeon. So thankful for Dr Menkes as he cares for my 100 year old mother.

Dr Menkes and staff are great. He has been treating me for years for several different conditions. He explains the diagnosis and treatment plan very clearly and all the treatments have been successful. And he is a genuinely nice guy!

Dr. Menkes exudes competence but is very easygoing and a good communicator. Occasionally he even laughs at my jokes!

Always friendly, professional service. Conditions and options thoroughly explained. Very helpful in making a treatment decision. Highly recommend

Dr. Menkes is kind, patient thorough and seems to really care for his patients. We had mystery bumps to deal with and he handled it so carefully and patiently and helped to resolve our issue. He also performed a couple biopsies for our son as well. You can tell Dr. Menkes has skilled surgeons hands. He looks artistic when he is operating. We are getting stitches out tomorrow! My son was very relieved and happy about it. So glad to have Dr. Menkes as our doctor.