Bay Area Retina Associates's Online Review Report Card
Bay Area Retina Associates
4.9
Average Star Rating
980
Total Reviews
20
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Bay Area Retina Associates received 98.4% positive feedback, with patients praising the professionalism, thoroughness, and friendly staff. However, 1.6% of the feedback was negative, primarily citing long wait times and staff professionalism issues. Overall, the practice is renowned for its expert eye care yet it needs better time management.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Bay Area Retina Associates's Reviews
I had loss of vision in my right eye, possible macular drusen/macular degeneration. Dr. Marlow determined no degeneration at this time, yet follow-up in 6 months is needed.
Reviewed On Google
Excellent diagnostic staff and Dr Ray was amazing. He guessed where I had spent time (Ohio River Valley) from looking at my eyes. No one had ever picked up that I had picked up some infection while there in my youth. Forensic ophthalmology!!
Reviewed On Google
Great facility and wonderful staff! Dr Marlowe was very thorough- answered all my questions and and explained everything so it was easy for me to understand. Highly recommended!
Reviewed On Google
Ben, a staff member in the Walnut Creek office, kindly gave me a thumb drive with a digital copy of all my records, for which I'm extremely grateful. In my experience, getting those digital records is somewhere between impossible and extremely difficult. Ben figured it out on the spot, pulled in whoever needed to be pulled in to get the job done, and promptly gave me a thumb drive that clearly had everything I asked for. This is after more than three weeks of getting the royal runaround. THANK YOIU BEN!!!
Reviewed On Google
Ben, a staff member in the Walnut Creek office, kindly gave me a thumb drive with a digital copy of all my records, for which I'm extremely grateful. In my experience, getting those digital records is somewhere between impossible and extremely difficult. Ben figured it out on the spot, pulled in whoever needed to be pulled in to get the job done, and promptly gave me a thumb drive that clearly had everything I asked for. This is after more than three weeks of getting the royal runaround. THANK YOIU BEN!!!
Reviewed On Yelp
Great doctors, helpful staff, convenient locations. Walnut Creek is where I go , usually not more than a 10 min wait.
Reviewed On Yelp
Amazing place... Professionals who actually listen and care how you feel. Everybody was knowledgeable and explained everything extensively. They were on time and didn't take a lot of my time. My exams were quick and thorough and the doctors explained everything , every step of the way and answered every question I had. I would definitely recommend 1,000 %
Reviewed On Google
Entire staff and Dr. Ray were exceptional in their level of care and professionalism. Thank you!
Reviewed On Google
Exceptional service and outstanding Ophthalmologists. If extended retinal care is in your future, go there.
Reviewed On Google
As a local ophthalmologist who needed to see a retina doctor, I am so grateful to know firsthand that the staff and doctors provide caring, thorough and competent care. I was very impressed with everyone! Shout out to Dr. Ray… thank you!
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
