California Eye Clinic's Online Review Report Card
California Eye Clinic
2.6
Average Star Rating
96
Total Reviews
9
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
California Eye Clinic received 38.5% positive feedback, with patients praising the friendly staff and knowledgeable doctors. However, 61.5% of the feedback was negative, primarily citing long wait times, poor communication, and unprofessional behavior. Overall, the clinic is recognized for its expert staff yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of California Eye Clinic's Reviews
I had a wonderful experience at this appointment. The staff were kind and efficient. Dr. Lee was great! The representative that helped me pick out frames was amazing!
It’s ok, not love it or hate it but probably will not go back
Friendly personnel, good Drs. And comfortable place 👌🏽
Today, I went in for an appointment with my mother, and the experience was absolutely awful. The doctor treated me very poorly and was extremely disrespectful. Both my mother and I felt very uncomfortable and upset by the way we were spoken to. We were left waiting for a long time with no explanation, and the overall environment felt dismissive and unprofessional. Eventually, we decided to leave because the situation was unbearable. I will never return to this clinic. It is truly disappointing to see healthcare professionals treat patients this way. No one deserves to be treated with such disrespect, especially when they are seeking medical help.
Today, I went in for an appointment with my mother, and the experience was absolutely awful. The doctor treated me very poorly and was extremely disrespectful. Both my mother and I felt very uncomfortable and upset by the way we were spoken to. We were left waiting for a long time with no explanation, and the overall environment felt dismissive and unprofessional. Eventually, we decided to leave because the situation was unbearable. I will never return to this clinic. It is truly disappointing to see healthcare professionals treat patients this way. No one deserves to be treated with such disrespect, especially when they are seeking medical help.
I made appointment for December 5th and I waited for two months then one of the assistant called me your appointment is canceled then she made it for December 16th at 10: 15 am I went to the clinic in Antioch and lady in window told me your appointment is canceled i asked her why she told me at the same day the lady made appointment for you she canceled and she put notes that the patient is outside but I never call and I never went outside of town this was totally lying and not acceptable action.
Went for an appointment, Alma the MA was so extremely rude and unprofessional. Careless, did not listen to my needs, tried to foce me to dilate my eyes and incorrectly told me what was wrong with me. I felt so uncomfortable that | left.
Went for an appointment, Alma the MA was so extremely rude and unprofessional. Careless, did not listen to my needs, tried to foce me to dilate my eyes and incorrectly told me what was wrong with me. I felt so uncomfortable that I left.
Had a wonderful experience with this office. The receptionist is absolutely wonderful. Tiffany the manager is beyond helpful. The medical assistance were extremely friendly. Dr. Wang was very nice and knowledgeable. Definitely recommend this office.
This clinic is poorly run in my experience. As a recent example, they failed to inform me that an appointment I had scheduled months ago had been canceled because the doctor was unavailable. I took the morning off of work and fought through rush-hour traffic to make the appointment. It was very frustrating.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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