Contra Costa Oncology's Online Review Report Card
Contra Costa Oncology
4.0
Average Star Rating
55
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Contra Costa Oncology received 72.7% positive feedback, with patients praising the doctors' intelligence, care, and the supportive staff. However, 27.3% of the feedback was negative, primarily citing poor communication, dismissive attitudes, and long wait times. Overall, the practice is valued for its compassionate care yet needs better communication and time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Contra Costa Oncology's Reviews
Dr.Sherman is incredible, empathetic, and really knows how to make people smile even during the worst times! I was refer to Contra Costa Oncology due to my severe anemia by my gynecologist. I am/was having every single symptom (Pica, Tunnel Vision, Fainting, Chronic Sleep, Fatigue, Shortness of breath. My anemia was taking over my entire life. I have had 4 iron infusions (Venofer) on weekly basis and thank god they have been working. I went from 6.2 hemoglobin level to a steady 9. Each time I have gone for an iron infusion the nurses are lovely! They are honest, sincere, and really make you feel special! I haven't had a bad experience with any of them. I have never looked forward to any doctor appts, injections, etc. but with this incredible staff I am at ease each time I go. Sometimes I am cranky because I don't feel good but the staff always seem to know how to make ppl smile. Keep up the good work and to the nurses who have done my infusions-- THANK YOU! Your hard work, empathy, and kindness doesn't go un-noticed.
My husband was referred to Dr Sherman by his ENT to be part of the team in this journey to rid him of cancer...and they did a wonderful job! My husband is cancer free! This review is for Dr Sherman and his office. Everyone in this office is professional and extremely friendly. We walked in with the front office ladies greeting us by our names. Not just my husband...me as well. The techs, Nurse Practitioners, nurses, assistants....every person we met were so caring. And Dr Sherman was always professional and kind. We have talked with a couple of friends who had other Oncology Specialists and have not gotten the care my husband received. We thanked Dr Sherman and his staff over and over for the wonderful care. We felt it was a blessing that we were referred to him. And another ridiculous review saying he never wore scrubs only fancy suits?? Why would that matter? But guess what? Thats not true. We never saw Dr Sherman in anything but scrubs...but what does it matter what he wears? He's a great doctor.
Very nice staff, nurses are amazing, Dr Watson is an amazing caregiver.
Dr Sherman was my hematologist back around 2010. He was so kind to me and very professional. I had been to MANY doctors trying to find out what was wrong. He always was the one who came in the room to talk to me and help me feel better by educating me of what was wrong and how he will fix it. . He had made me feel confident that we will fix this issue. His staff was so wonderful and extremely kind to me. Dr Sherman was the only doctor that was able to figure out the problem and he treated me and fixed the problem just like he said he would. And it didn't take very long. I will forever appreciate Dr Michael P Sherman and continue be thankful I found him to fix my problem.
I love my oncology team!🤎
I would give 0 stars if i could. Horrible customer service from front desk staff. I was attempting to get labs at LabCorp because on the website and on Google, it doesn't say that that LabCorp only services their own patients, essentially a non-public LabCorp. A white, chubby lady, was extremely rude, telling me how I'm the one that waisted her time. When I asked to speak to a manager, she stated no one was there, and asked me to leave. Such a shame the practice hire such poor quality front desk, considering Dr. Sherman it's amazing.
Michael, Sherman is really good knows what he is doing . The stuff in the office super nice and always there to help out .
The front desk is racist and aggressive towards elderly middle easterns
Another bad experience. Labcorp is attached to this oncology office. They no longer take walk in's or appointments from anyone not currently seeing one of their doctors. That would be extremely helpful if they listed that on their website instead of advertising all walk in welcomes no appointments. My 82 year old mother is a trooper as I wanted to tell the rude lady off at the oncology office. Zero compassion.
I was referred to Dr Sherman before his John Muir Hospital privileges were revoked He examined and treated me for a blood disorder. Sometimes you just get a bad vibe from a person's aura not always accurate but having had several visits the same impressions continued For whatever reason he did not seem genuine, engaged, caring or empathetic. I felt so sorry for his patients sitting in his waiting room with serious life threatening illnesses being likely treated as I felt I was The man may be a superb physician that is not what this is about. When I read too many of these negative yelp reviews I had to weigh in I would be very careful before you sign on with Dr Sherman . He has money to regularly take out ads in Diablo magazine and wears high end suits that I doubt he ever gets out of. I promise you will never see him in scrubs. My impression: It's a business to him first, second and third & oh your care, there's that Don't worry Dr. Sherman doesn't need new patients, he is quite fine thank you very much. I am certain the cherry on top of the sundae is they don't take Medicare, not surprised. To level set I never had family under his care for cancer treatment and I have no ax to grind. What I share is what I took away from my experiences and these had no negative medical outcomes for me personally.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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