Eye Care Of East Bay's Online Review Report Card
Eye Care Of East Bay
4.9
Average Star Rating
1460
Total Reviews
67
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Eye Care of East Bay received 98.0% positive feedback, with patients praising the professionalism, knowledgeable staff, and excellent care. However, 2.0% of the feedback was negative, primarily citing poor management, unprofessional staff, and long wait times. The practice is valued for its expertise yet it needs improved management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Eye Care Of East Bay's Reviews
Very friendly, helpful and knowledgeable.
Reviewed On Google
I’ve been a patient of Dr. Feiz for several years. His staff is always courteous. Dr. Feiz is pleasant and professional. I never feel rushed during my visits. His office has the latest eye care equipment and technology, which makes the appointment faster. I recommend his services for your eye care needs.
Reviewed On Google
I LIKE HOW THE DR. TALKED TO ME PERSONLY-NOT JUST HELLO AND "HOW ARE YOU". THAT MEANT ALOT TO ME. KAY MERRITT
Reviewed On Google
I highly recommend Dr Fiez. He takes all the time needed to address my concerns.
Reviewed On Google
Dr. Feiz is the best- caring, considerate and totally concerned for me and my eyes. His staff is top notch; quick, competent, and understanding of the process and its effect on me. I would advocate the Eye Care of the East Bay to anyone looking to have their eyes taken care of - you will be pleased, I assure you.
Reviewed On Google
Everyone was great, they got me in on time.
Reviewed On Google
Staff is very kind and professional. Dr Faiz is very professional, caring, answered all my questions and has a wonderful sense of humour. He was very helpful and responsive to my concerns about my eye condition and he gave me options to decide on how to deal with it 🙏🏼
Reviewed On Google
Great staff and doctor. Timely, attentive, knowledgeable, and professional. I appreciate the referral from Dr. Pammi, my GP. Tx.
Reviewed On Google
I received excellent care today during a scary situation for me. I experienced a frightening eye symptom and was very concerned about my eye. Dr. Feiz and his team managed to get me in within an hour. When I arrived there was no wait, I was seen by Dr. Feiz, my condition was diagnosed a prescription was ordered and a follow up appointment was scheduled. Dr. Feiz is very professional, kind, calm and reassuring. I’m so grateful to have such a wonderful Ophthalmologist!
Reviewed On Google
I had a great experience at my eye appointment today. From the moment I arrived, the staff was courteous, professional, and made me feel comfortable throughout the visit. The doctor was especially impressive. He was very thorough in the examination and took the time to clearly explain each step as he evaluated my eyes. I really appreciated how he made sure I understood what he was doing and why, which helped put me at ease. Overall, it was a smooth and reassuring experience. I would definitely recommend this practice to anyone looking for attentive and knowledgeable eye care.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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