John Muir Physician Network's Online Review Report Card
John Muir Physician Network
4.5
Average Star Rating
69
Total Reviews
1
Recent Reviews
4
Review Sites Found
Accepts Medicare
--
Medical School
-
Graduation Year
-
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Aspen Surgery Center received 92.8% positive feedback, with patients praising the professionalism, friendly staff, and exceptional care. However, 7.2% of the feedback was negative, primarily citing poor communication, and inefficient discharge processes. Overall, the center is appreciated for its welcoming environment but could improve administrative efficiency.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
WebMD
HealthGrades
Facebook
RateMDs
Vitals
List of John Muir Physician Network's Reviews
Just wanted to say a big THANK YOU to Aspen Surgery Center staff as I had my third sinus surgery there and the staff was so kind and informative. I also wanted to say Thanks for the get well card it was very nice to know that people truly care 😊
Reviewed On Google
If you are looking for PT satisfaction on a discharge this review isnt so great. I went to drop off and collect my friend after surgery. My friend went in at 11 and I was told she would be done by 5. I of course get here to collect her at 445pm so I am on time and dont hold up other patient pick ups. Not only do I not get a call after her surgery telling me how it went or how long they thought she would be in recovery I had to call into them at 525 and 600pm checking to see if she was okay and if they needed any help explaining discharge instructions as she would be out of it. Not only am I still waiting at 608pm the excuse I received was Im sorry but the phone keeps ringingSo.....if you are expecting fabulous communication prompt or even in the ballpark discharge time dont. Just make sure you have the ENTIRE day to wait after they tell you to be there.
Reviewed On Yelp
The medical team at the Aspen Surgery Center is PHENOMENAL I cannot praise them enough for their exceptional care of me for my procedure a week ago Everyone was so warm friendly and caring that my jitters regarding my first colonoscopy melted away. I especially want to thank Dr. Ghorbani Dr. Poage and the entire team of nursesspecifically Michaela James amp my nurse friend with the curly salt amp pepper hairfor their impressive expertise excellent skill amp wonderful bedside manner. My whole experience was incredible amp the procedure was efficient amp seamless. As I was being discharged I seriously wanted to hug my doctors amp nurses just out of sheer gratitude for their kindness amp from relief that everything went so well.
Reviewed On Yelp
I recently had surgery here on April 20th I was treated so well with so much care... I really appreciate the nurses that helped me. One nurse in particular that was talking to me about how her brother loved bad bunny LOL cause I was in my bad bunny shirt before and after surgery. this place is amazing And 100% trustworthy.
Reviewed On Yelp
March 10 2021 had my eye surgery God answered my prayers landed with the best staff words cannot describe thanks to Dr Mira Lim Dr Poague michelle Elizabeth lizzie kara kaila aileen love u guys JOB WELL DONE
Reviewed On Google
My husband went in for a procedure which went ok. The issue arose afterwards when the nurse called me on the phone for discharge. We were planning on taking an Uber home as our car was being repaired at a local garage. The nurse did not listen to me and screamed hysterically that I cant drive I can but hard to do without a car that I am a liar not sure what I supposedly lied about that my husband cant get an Uber after I told her I was going to get one and that I am forcing my husband to drive under influence and breaking the law hard to force a sedated patient to drive a car that is physically not there. This was not the case and I tried to explain the situation a third time but she kept screaming at me. She then gave me a phone number to call when the Uber got there which I called and she didnt even pick up because apparently she had gone on lunch break in those 5 min of her yelling at me and the Uber getting there. Very unprofessional awful nurse that needs to get fired. Unfortunately I didnt catch her name. The number she gave me was 2018416
Reviewed On Yelp
Horrible traumatic experience. Resources lack attention to details. After surgery I was in excruciating pain without nursing support. When the nurse came around she told me she taking care of someone else who was more important.?. When I was ready to leave I sat in a wheelchair for 10 minutes waiting precovid.
Reviewed On Google
Staff was caring and attentive. I felt I had the best of care.
Reviewed On Google
Ive been here several times and its very clean and well organized. The nurses anesthesiologists front desk are all wonderful. Bonnie was a great nurse
Reviewed On Google
Awesome Fabulous SpectacularI had my plastic surgery done here and it was smooth sailing from start to finished.Staffed well educated friendly and always on hand to help the patients.I applauded to the preop nurses Michelle Alison LizzieOR nurses Noel Kelly Dr. MitchellRecovery room Gladys ChrisThey all did a super awesome job. They made me feel at ease always checking on me every seconds making sure I am ok all my needs were attended met.Dr. Mitchell anesthesiologist super excellent I was in great hand.Thank you very much all
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
