Ka Ling Cheung's Online Review Report Card

I was referred to Dr. Cheung by my primary care physician and the experience has been frustrating due to lack of urgency and communication. While she was kind and pleasant during the oneandonly initial patient session the followup has been nonexistent regarding paperwork completion and peerreview with insurance company for CT scan approval.I would always be the one reaching out with multiple phone calls and emails throughout the last two and half month. The front office coordinator would promise returning phone calls but never did. I explicitly communicated to Dr. Cheung about urgently needing fire academy physical clearance during our initial session and all the subsequent followups and after incurring ~$1700 in outofpocket expenses I still have no signoff in spite of satisfactory test results.I did not receive any direct care under Dr. Cheungs supervision and would be reluctant to seek any based on the lackluster followup experience with the front office.

I have been seeing Dr. Cheung for respiratory issues and for sleep apnea. My case is very challenging and I feel very confident to have Dr. Cheung as my doctor. She is extremely thorough and an excellent diagnostician. She has provided excellent care. She will spend the time needed and get the necessary tests ordered. I would highly recommend Dr. Cheung. She cares about her patients.

I am so thankful relieved and fortunate enough to have found Dr. Cheungs office She is a pulmonologist at Bass Medical Group who genuinely cared about me and about getting down to the bottom of my health conditions.I was really ill in February 2020 and was informed by my previous physician that based on some CT and PETCT scans that it could not be determined whether I had pneumonia or malignancy. This was absolutely devastating news for me and my family to hear Especially considering that I am a younger individual and nonsmoker. I decided to get a second opinion.Dr. Cheung and her office were willing to see me a new patient during these COVID times and she gave me her time and attention which is what I needed and felt was missing from my previous care team. Dr. Cheung spent well over an hour listening to me discuss the symptoms I experienced from February to June and she was honest with me about what I could have never leaving anything off of the table but going the extra mile to ensure she was making the right diagnosis.Subsequently I was placed on new antibiotics that worked and then I got new scans done. Dr. Cheung also called me to check in too during this processAt my follow up I was pleased to hear that the consolidation in my lower left lung shrunk significantly and Dr. Cheung was confident to indicate that what I had been going through all of these months was because of a pneumococcal pneumonia. I am back on antibiotics short supply and I have my follow up with her in one month. I am relieved ecstatic and can finally have some peace and rest.I highly recommend Dr. Cheung She is excellent and has an awesome team working along side her. Thank you Dr. Cheung Sara Amanda and Team at Bass Medical Group for caring about me and for working my case fast during these unprecedented times.Krystle M.

Extremely competent doctor with good bedside manner. Very hard to get an appointment though. I continue to see her for sleep apnea and have been very happy with my care.

Dr. Cheung is a very nice and friendly doctor cant say that for about the office staff there. Im starting to have serious side effects due to my sleep apnea I called because my mask had broken over the weekend she was not in the office on Monday apparently she only works a few days a week according to Vanessa. I desperately needed an appointment and was told that the next appointment was in February this obviously would not suffice could not even be seen by any of the other 5 doctors in the office for my situation. I strongly requested that Dr. Cheung call me on Tuesday so I can get a prescription for a new CPAP mask as Im going to be traveling and was told she would call. She never called and when I called again and spoke with Vanessa she stated i gave her the message nothing else I could do youll have to wait. I again explained to her the necessity and there was no sense of urgency.....Im already experiencing serious side effects of sleep anea over the last 4 nights and will have to wait another....go find another set of pulmonologists because this office staff is useless Patient care comes first...they should be fired

Thanks to Dr. Cheung I am back on the road to feeling the best I've felt in years! She is a caring and loving doctor and I would recommend her to everyone with a lung problem! and or sleep problem!

Her personality is rude and has not empathy. None. Spends all the time on the computer inputting the data. Scolds you when you ask a question and asks that you wait until she is done.....then says you have 4 minutes. Unbelieveable arrogant. Find another doctor.