Walnut Creek Eye Care's Online Review Report Card
Walnut Creek Eye Care
4.8
Average Star Rating
91
Total Reviews
11
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Walnut Creek Eye Care received 95.6% positive feedback, with patients praising the caring professionalism, expertise in eye surgery, and friendly staff. However, 4.4% of the feedback was negative, primarily citing poor communication, long wait times, and insurance handling issues. Overall, the practice excels in patient care, yet needs better time management and communication.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Walnut Creek Eye Care's Reviews
Dr. Rabin and his staff were great. Very professional and friendly. Dr. Rabin covers all the cataract information thoroughly. I feel very comfortable with Dr. Rabin and will get the second cataract done there with no qualms.
Reviewed On Google
Dr. Rabin and his assistants and front office staff are very professional.
Reviewed On Google
Dr Rabin worked magic so that my cataracts were removed and replaced with new lenses! I can see again! Colors are brighter, the world looks new to me, it is truly remarkable!
Reviewed On Google
The artificial lenses in both of my eyes had become clouded. Dr. Rabin performed a YAG laser treatment on both eyes. My vision is now as good as it was when the artificial lenses were initially implanted. The staff at Walnut Creek Eye Care were courteous and professional during all of my visits.
Reviewed On Google
Recent cataract surgery went smoothly and successfully.
Reviewed On Google
Great eye center! My husband and I both see Dr. Li. She is awesome! She is very knowledgeable and through We used to see Dr. Dentone before he retired and are now very happy with our care with Dr. Li. So much so that we travel from Southern California to Walnut Creek. I also see my favorite optician, Erica. She is wonderful at helping me with my eyeglass needs. I like to find different, colorful, fun glasses and she is great at helping with my style and great colors. She gets them measured and set up so that when they are mailed to me I can put them on and go!
Reviewed On Yelp
The eye examination by Dr. Li was fine and quite professional. Unfortunately, the business office and handling of my insurance was not. It was very poor communication and a costly experience. I will not return.
Reviewed On Yelp
Erica is a fantastic optician! she has helped me pick out several pairs of glasses and they all look great! She knows what looks good on people and therefore she is able to find the best fit for each individuals. I can't say enough great things about Erica.
Reviewed On Google
Erica provided excellent recommendations of eye wear after carefully listening to my ideas, needs and preferences plus reviewing the doctors’ guidance. Great selection too of frames and lense options. I am a repeat client of Erica’s, both here at Walnut Creek Eye Care under Dr Rabin and at Pacific Eye Care before Dr Austin retired, so almost 10 years. Highly recommend both Erica in the optical department and Drs Rabin and Li in medical. Great staff too upfront in reception and the eye technicians! Thank you to All!
Reviewed On Google
I've been seeing for now. My experience with this has extraordinary. He performed cataract surgery on both my eyes and now I can see 2020 in both eyes. My only drawback was because I have glaucoma, I still have to wear reading glasses. Dr Rabin is very thorough and very knowledgeable in answering all your questions. His staff is very kind and helpful. I really appreciate Erica who took very good care of me with getting my glasses. Always willing to go with the frames I like. She too is very knowledgeable when it comes to insurance to cover your glasses. I especially like that the staff goes above and beyond to make sure you understand any procedure or medication you need to have. I highly recommend Walnut Creek Eye Care!
Reviewed On Yelp
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
