Xcelerate Physical Therapy's Online Review Report Card
Xcelerate Physical Therapy
4.6
Average Star Rating
40
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Xcelerate Physical Therapy received 87.5% positive feedback, with patients praising the professionalism, knowledgeable staff, and caring attitude. However, 12.5% of the feedback was negative, primarily citing lack of improvement, unprofessional conversations, and disorganization. Overall, the practice is appreciated for its dedicated care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Xcelerate Physical Therapy's Reviews
I've been coming here off and on since 2010. They got me through an ACL replacement, a hip replacement and too numerous to list other accidents I've caused myself over the past decade. I'm someone who is very hard on his body and every time I've tried to overcome person injury and couldn't Ryan was there to save the day. Every time! He continues his education constantly and his knowledge of the body and it's systems always impress me. If you feeling less then you could be Ryan will get you back to being your strong self again. Don't wait! The longer you do the longer the raid to recovery. Great facility, excellent staff and convenient locations.
Best PT service I have been to. 30 minutes hands on with physical therapist and 30 minutes with aide. Never received such individual attention in any PT facility. Karissa is superb and Monica is exceptional. I am better with their care.
So many physical therapy places don't do enough to actually help you get better but not Xcelerate. I started feeling better after the very first session and will be singing their praises to everyone I know!
Karissa is the bomb. So glad I had looked at her reviews and so glad I chose to rehab my ankle there. The whole staff is pleasant but she is a miracle worker. She is smart and cares.
I first saw Ryan for lower back pain, back in 2016, and after a few sessions of it not going away, Ryan pinpointed where the pain was actually coming from - a hip tear. Ryan was far more accurate than any doctor or X-ray had been for my back and I was completely impressed. Fast forward to November 5, 2020, when I had rotator cuff surgery on my right shoulder. After the surgery, I developed keloid scarring and frozen shoulder, which greatly reduced my range of motion and caused inflammation, pain, and sleep issues for me. Due to my prior experience with Ryan as my physical therapist, I immediately knew that I wanted him to work with me. Ryan is extremely knowledgeable and intuitive about the musculoskeletal system and body mechanics and his exceptional skill and diligence shine through in his work. He goes out of his way to explain why I am experiencing pain in various parts of my shoulder and the surrounding areas and why it is happening. Ryan is able to identify the source of the pain and effectively treat me. Ryan has spent countless hours using massage and manipulation, to work out all the "kinks" in my shoulder joint/area, and get it moving again. Because of Ryan's diligence, I was able to avoid a trip back to my doctor for either a steroid injection or a medical procedure, under anesthesia, to regain shoulder mobility. Under Ryan's care, my shoulder is continuing to gain strength and mobility every week and I have no doubt that he will get my shoulder fully functioning again. His sense of humor has always been an added bonus for me during my physical therapy sessions. I feel fortunate to have him as my physical therapist.
I had surgery on my knee to repair ACL/MCL and meniscus tear, and tried Xcelerate after having nominal success with another PT in Thousand Oaks. Met Karissa, and explained to her that I just wasn't going to be satisfied with a "nice PT session", I wanted to be pushed, and feel challenged. All in hope of taking recovery to the next level. Well, I got that and more. And, it's all because of Karissa who is phenomenal. Whether it be a knee massage or a variety of different exercises -- it's always exactly what I need. I feel both that I had a workout and slightly taxed, but always feel great -- because I know I'm pushing forward. Xcelerate has moved several times within the same address, but now they appear to be in the final spot and it's setup really nice. And, during this COVID-19 time, they take great care to be very clean so, as a patient, you have nothing to worry about. I highly recommend Xcelerate PT and Karissa. Special "shout out" to Emily, who works the front desk like magic, and sometimes assists...she's so nice!!!
Have gone to Ryan on two separate occasions for multiple sessions and have been very pleased with the attention to detail and quality of PT. I would highly recommend.
Knowledgeable staff.
Karissa is more amazing than wonder woman
The people that work at Xcelerate are very knowledgeable and professional in the services they perform. The professionals at the Thousand Oaks location are great to work with. Karissa, Destiny and Courtney are the best and have helped me in feeling better and getting fit.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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